Prepared Reviews

What is Prepared?

As staffing challenges continue to rise, Prepared is making strides in enhancing public safety by providing centralized resources that optimize call processing, remove the reliance on interpreters, and equip field responders with essential information for achieving faster and safer outcomes. The notable increase in emergency service calls has led 911 centers to gain access to an extraordinary wealth of lifesaving information. Whether you're at the console managing calls or need a detailed understanding of each role, Prepared is tailored to improve your operational efficiency and intelligence. With innovative features like media integration, text messaging capabilities, and an enhanced location view, telecommunicators are armed with the right tools to accurately evaluate a caller's emergency in any scenario. Additionally, the inclusion of call transcripts and keyword alerts ensures that operators stay updated on every incident in real-time. The capacity to refer back to earlier conversations through transcripts and the insights generated by AI enables operators to minimize repetitive questioning. Moreover, the automation of handling 911 hangups, combined with translation services and valuable data analytics, significantly reduces the burden on telecommunicators, allowing them to concentrate on more critical emergencies. In essence, Prepared is transforming the landscape of emergency response communication, paving the way for a more effective and streamlined approach to public safety. This evolution not only enhances the operational workflow but also fosters a culture of readiness and responsiveness within emergency services.