Proactor Reviews

LM-Kit.NET serves as a comprehensive toolkit tailored for the seamless incorporation of generative AI into .NET applications, fully compatible with Windows, Linux, and macOS systems. This versatile platform empowers your C# and VB.NET projects, facilitating the development and management of dynamic AI agents with ease. Utilize efficient Small Language Models for on-device inference, which effectively lowers computational demands, minimizes latency, and enhances security by processing information locally. Discover the advantages of Retrieval-Augmented Generation (RAG) that improve both accuracy and relevance, while sophisticated AI agents streamline complex tasks and expedite the development process. With native SDKs that guarantee smooth integration and optimal performance across various platforms, LM-Kit.NET also offers extensive support for custom AI agent creation and multi-agent orchestration. This toolkit simplifies the stages of prototyping, deployment, and scaling, enabling you to create intelligent, rapid, and secure solutions that are relied upon by industry professionals globally, fostering innovation and efficiency in every project.

Most contact centers are stitched together from tools that don't talk to each other — a phone system here, a chatbot there, a support queue that loses context the moment it changes hands. Dialpad Contact Center replaces that patchwork with one AI-native platform where voice, digital, and human agents work from the same intelligence. The difference is agentic action. Rather than summarizing a call after the fact, Dialpad's AI agents reason through the issue in real time and carry it to resolution on their own — no handoff required unless one actually adds value. Voice and data stop living in separate silos, so every channel feeds the same connected picture of the customer. That connected picture gets smarter with use. Dialpad is already past 775 million AI recaps, and every conversation adds to a base of intelligence that keeps improving resolution speed, agent output, and customer satisfaction over time. It's all run through Dialpad's Guardian layer, which keeps AI behavior secure, auditable, and within the boundaries enterprises expect. The result: up to 80% of tickets resolved without a person touching them, and a support team that spends its time on the cases that actually need human judgment — intelligence doing the routine work, people handling what matters. Skeptical an AI contact center can deliver on that? Dialpad's Proving Ground lets you pilot and measure real ROI before you commit, rather than adopting on promises alone.

Timeless (formerly timeOS) introduces a new category of productivity software where conversations become the operating system for work. It listens intelligently during meetings to capture critical instructions, decisions, and insights without requiring any manual notetaking. By organizing discussions into Rooms, Timeless ensures that every project, client, or topic has a dedicated space where the appropriate agents are automatically activated. When a team member says something like “Let’s send the deck,” the platform identifies that moment instantly and triggers the agent responsible for delivering the task. This real-time conversion of speech into structured workflows eliminates missed follow-ups and forgotten action items. Teams can speak naturally, and Timeless translates their intent into concrete progress. It supports continuous talk-and-task interactions, meaning automations can be triggered across any conversation at any time. The platform’s design emphasizes flow and frictionless execution, removing the manual overhead that usually follows meetings. Instead of sifting through meeting notes, users get completed tasks, automated workflows, and reliable, consistent follow-through. Timeless ultimately transforms conversations from passive communication into active drivers of work, boosting clarity, accountability, and operational speed.