What is ProcedureFlow?

Leverage ProcedureFlow, a cloud-based platform for knowledge management, to transform complex operational data and processes into engaging visual maps. By using ProcedureFlow, extensive 200-page company manuals can be efficiently converted into intuitive management tools, greatly shortening training and mentoring times while allowing employees to gain proficiency more quickly. This forward-thinking method not only improves understanding and retention of essential information but also contributes to the development of a more informed and skilled workforce, paving the way for enhanced overall productivity.

Screenshots and Video

Company Facts

Company Name:
ProcedureFlow
Date Founded:
2015
Company Location:
Canada
Company Website:
procedureflow.com

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Webinars
Support
Standard Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

ProcedureFlow Categories and Features

Knowledge Management Software

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics