What is Proceed?
Showcase efficient methods effortlessly by developing and distributing visually-oriented training that not only equips your staff with essential skills but also creates a memorable experience for your clients. Companies frequently opt for Proceed.app for several compelling reasons. To begin with, recording company knowledge is simplified through the use of photo and video-based Standard Operating Procedures (SOPs) and guides, which makes learning more interactive for employees. Moreover, incorporating visuals into employee training significantly enriches the experience, as the adage suggests, a picture conveys far more than mere words. In addition, for customer support, you can effectively instruct your clients on how to use and maintain products with engaging imagery and videos, thus replacing traditional text-heavy manuals. Furthermore, enhance the onboarding experience for new hires by offering a visual learning pathway that captures their interest. By motivating team members to document their knowledge, you not only safeguard institutional wisdom but also promote a collaborative environment. Lastly, provide your team with detailed, step-by-step resources that familiarize them with new ideas and practices, thereby improving training and support processes throughout your organization while fostering a culture of continuous learning.
Pricing
Price Starts At:
$39 per month
Free Trial Offered?:
Yes
Integrations
Similar Software to Proceed
Need a digital hub that actually connects, engages, and reaches employees, users, and departments with the right information they need to be successful? Axero is an award winning intranet solution where out-of-the-box meets customizable. Power efficiency by streamlining knowledge, communication, and collaboration the way you, specifically, need it to. With Axero, you're able to increase productivity by reaching employees with relevant, role-based information, all in a unified suite that feels, looks, and works like your workplace. With AI tools, flexible features, 500+ REST APIs, integrations, and granular permissions, send targeted communications while cutting back on email, distribute knowledge and resources to teams and offices near and far, and build a connected culture that employees love. Not one single Axero intranet is the same—and that's because our platform is built for building. Every Axero customer, backed by our highly rated client success team, has their own unique platform centered around their workflows, company structure, and organizational goals. Your organization isn't out-of-the-box and your intranet shouldn't be, either.
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NINJIO offers a comprehensive cybersecurity awareness training platform designed to mitigate human-related cybersecurity threats through captivating training, tailored assessments, and detailed reporting. This holistic method emphasizes contemporary attack methods to enhance employee awareness and leverages insights from behavioral science to refine users' instincts. Utilizing our exclusive NINJIO Risk Algorithm™, we pinpoint social engineering weaknesses within users based on phishing simulation results, tailoring content delivery to create a customized experience that promotes lasting behavioral change.
With NINJIO, you will benefit from:
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- NINJIO PHISH3D, a simulated phishing tool that uncovers specific social engineering tactics that are most likely to deceive individuals in your organization.
- NINJIO SENSE, our innovative training course grounded in behavioral science, which immerses employees in experiences that replicate the emotional manipulation tactics used by hackers. Additionally, this approach fosters a more vigilant workforce equipped to recognize and counteract potential threats effectively.
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KMS Lighthouse
Call centers encounter a major hurdle when it comes to delivering accurate information to customers promptly. Timely and precise responses are vital for enhancing the overall customer experience. Implementing effective knowledge management strategies can help guide you through this challenge. With the right tools, any inquiry can be addressed swiftly, regardless of when or where it arises. Lighthouse streamlines the process of finding information and significantly reduces the time needed for training and onboarding new staff. Additionally, the Lighthouse knowledge database empowers call center agents to handle calls more efficiently while minimizing the risk of errors. This ensures that customers receive the most reliable support possible, reinforcing their trust in the service.
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Whale
Whale is a straightforward yet robust platform designed to assist you in a) effortlessly capturing, sharing, and managing your organization's knowledge, and b) ensuring uniformity among your teams while laying the groundwork for future growth.
Utilize Whale’s powerful browser extension to seamlessly integrate standard operating procedure (SOP) recommendations into your team’s daily workflows.
Understanding your time constraints, we offer over 75 templates that enable you to implement new processes and SOPs in just a matter of minutes.
Collaborate with your subject matter experts to ensure that all documentation remains current and relevant.
You can send, schedule, and monitor read assignments to confirm that every employee stays informed about the latest developments.
With full-text search capabilities, you can easily locate precisely what you need and personalize it using the built-in tagging manager.
Whale’s intuitive editor simplifies the creation of easily digestible content, enhanced by features such as screen recording, Giphy, Unsplash library access, as well as integrations with Google and OneDrive to elevate your documentation.
Moreover, you can automate the dissemination of knowledge to your teams, effectively optimizing the onboarding and training procedures for new hires, which ultimately fosters a more engaged workforce.
This comprehensive approach not only enhances knowledge management but also drives organizational efficiency and growth.
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Screenshots and Video
Company Facts
Company Name:
Proceed
Company Location:
United States
Company Website:
proceed.app
Product Details
Deployment
SaaS
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Support
Standard Support
Web-Based Support
Product Details
Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English
Proceed Categories and Features
Knowledge Management Software
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal