With Assembled, support leaders can unify human and AI agents in one intelligent platform that drives efficiency without compromising quality. Our technology enables over 50% automation of customer interactions, precise demand forecasting, and optimized staffing across in-house teams and BPO partners. From live workload balancing to AI agents that match your workflows and brand voice, Assembled ensures every chat, call, and email is handled with speed and consistency. Companies including Stripe, Canva, and Robinhood trust Assembled to elevate the customer experience and reduce operational costs. Core solutions span workforce and vendor management, real-time performance visibility, and AI Copilot — giving agents translation, reply suggestions, and instant task automation to resolve issues faster.
Learn more
Rippling simplifies human resources, payroll, IT, and expense management for companies operating on a global scale. With ease, you can oversee the complete employee lifecycle, encompassing everything from recruitment to benefits management and performance evaluations. It offers automation for HR processes, eases the approval workflow, and guarantees adherence to regulations. You can also control devices, manage software access, and monitor compliance, all from a single dashboard. With timely payroll processing, effective expense tracking, and adaptable financial policies, you can save time, lower expenses, and boost overall efficiency in your organization. Discover the advantages of integrated management solutions with Rippling and transform the way your business operates today.
Learn more
OrgChart Platinum
OrgChart Platinum adeptly generates organizational structure diagrams utilizing your company's HR data or directory. This flexible tool is essential for various processes such as budgeting, staffing, and succession planning. The ability to easily share your org charts within the organization enhances communication among team members. It is recognized as the top option for visualizing, discussing, and managing the crucial relationships within your organization's most significant asset: its workforce. Users can highlight different employee characteristics, including performance evaluations and potential successors for key roles. With the use of color coding, identifying employees with desirable qualities, like high potential, becomes straightforward, and detailed talent profiles can be accessed effortlessly. Moreover, you can export your organizational charts in formats such as PDF, PowerPoint, and for online use, making it perfect for executive presentations and strategic discussions. The tool also allows for analysis of how the organization might evolve if certain individuals are promoted or moved to different departments, facilitating proactive workforce management. This unique feature guarantees that your organization maintains flexibility and adaptability in response to internal changes, ensuring it remains competitive in a dynamic environment. Additionally, having a clear visualization of the organizational structure helps leaders make informed decisions that align with strategic goals.
Learn more
Succession Wizard
Succession Wizard aims to simplify the entire process of succession planning. It assists in identifying potential gaps within succession and supports organizations in developing strategies for future staffing needs. This is accomplished through a user-friendly, powerful interface that enhances navigation, enabling efficient workforce planning. A notable benefit of using Succession Wizard over competing solutions is the rapid onboarding process, allowing users to start crafting effective succession plans just hours after installation. Additionally, there is no requirement for expensive consultants to set up the software or to invest in extra hardware, as it is designed for standard Windows desktop PCs and can be easily configured within minutes of downloading. This user-friendly nature empowers even smaller organizations to efficiently handle their succession planning without needing significant resources, fostering a proactive approach to talent management and organizational growth.
Learn more
