What is Profound?

Profound is an AI-driven marketing platform designed to help brands adapt to the rise of AI-powered search and recommendation systems. As more consumers rely on AI assistants to discover products and services, Profound helps companies ensure their brand appears in those AI-generated recommendations. The platform analyzes large volumes of AI search prompts to reveal what consumers are asking about products, services, and brands. These insights help marketers develop strategies that align with real demand in AI search environments. Profound also provides tools that monitor how AI systems interpret and represent a company’s brand across different platforms. Marketers can see how their website and content are crawled, indexed, and referenced by AI engines such as ChatGPT, Gemini, Claude, and Perplexity. The platform includes autonomous marketing agents that assist with tasks like content generation, demand generation campaigns, and brand communication strategies. These agents help marketing teams scale their efforts without significantly increasing workload. Profound also provides analytics dashboards that track brand visibility and performance within AI-driven search results. With these capabilities, companies can better understand how AI platforms influence product discovery and purchasing decisions. By combining demand insights, automated marketing tools, and AI search analytics, Profound helps brands remain competitive in the evolving landscape of AI-powered consumer discovery.

Pricing

Price Overview:
Custom pricing

Screenshots and Video

Profound Screenshot 1

Company Facts

Company Name:
Profound
Date Founded:
2024
Company Location:
United States
Company Website:
www.tryprofound.com
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Profound Categories and Features

More Profound Categories

Profound Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: CEO
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Profound Makes ChatGPT Tracking Actually Simple

    Date: May 02 2025
    Summary

    Profound has transformed how we monitor AI search engines. The Conversation Explorer alone is worth the price. Their support team responds quickly, and they regularly add features based on user feedback. I wouldn't want to track our AI tools without it.

    Positive

    As someone monitoring AI usage across our team, Profound has been a lifesaver. The Conversation Explorer feature is absolutely great - it lets me see exactly how people are talking with ChatGPT and spot patterns I'd never notice otherwise. The dashboard visualizes everything clearly, making reporting to management painless. Integration with our existing tools was surprisingly easy.

    Negative

    Setting up some of the advanced tracking features wasn't intuitive at first.

    Read More...
  • Reviewer Name: P. P.
    Position: Head of Department
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Ambitious idea, unreliable execution, increasingly buggy platform and slow support

    Updated: Oct 06 2025
    Summary

    Profound feels over-marketed for its actual stability. Why?
    1. The same technical bug appeared three times in one month, performance has degraded, and billing problems froze our account.
    2. Support can take a week to respond and doesn’t always follow through.
    3. For a premium-priced platform, the engineering reliability and customer service fall short.

    It’s an ambitious product solving a real need — tracking brand performance in AI search — but right now it’s too fragile and inconsistent to depend on for daily work.

    Positive

    The concept is strong. It helps track brand visibility across AI platforms and analyze prompt-level insights.
    When it works, the dashboards are clear and the reporting features are genuinely helpful.
    The idea is innovative and useful for companies trying to measure AI search visibility.

    Negative

    Unfortunately, the execution doesn’t match the promise.
    • Every plan upgrade re-creates deleted prompts, duplicates existing ones, and messes up tracking. For us, it happened 3 times over a month with no resolution from Profound's team.
    • The platform is slow — sometimes 10–15 seconds to load basic sections.
    • The Watch URL tab doesn’t update or delete links correctly.
    • After the most recent upgrade, billing failed multiple times despite sufficient funds and us being in contact with their support while trying to identify the problem, yet our account was still frozen.
    • Support replies are slow and disconnected, with poor internal handoff. Each time you reach a new agent via chat, they are unaware of previous issues.

    Read More...
    Official Profound Response
    Date: Oct 06 2025
    Hi there, sorry to hear about this. Please email nick@tryprofound.com and we can make it right for you.
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