CallShaper
An All-In-One Call Center Solution
CallShaper’s cloud-driven software for call centers offers a straightforward approach to call management. Inbound and outbound call center managers benefit from CallShaper's dynamic, user-friendly, and adaptable platform for optimizing their operations.
The platform is tailored to help call centers lower expenses and enhance return on investment. CallShaper collaborates with businesses to boost contact rates, monitor agent performance, manage leads and sales workflows, and optimize outreach efforts. Managers can easily route calls to different parties using the intuitive drag-and-drop interactive Voice Response (IVR) editor, which considers agent availability, type, and timing.
CallShaper also enables call centers to examine databases to identify leads, whether landline or mobile, as well as manage Do Not Call list entries and track call abandonment rates, aiding customers in adhering to Telephone Consumer Protection Act (TCPA) regulations. Supervisors have the capability to upload leads in bulk, while agents can rely on call scripts to effectively address and resolve customer inquiries. Furthermore, with predictive and preview dialing features, marketing agents can streamline their call processes and gain insights into lead information prior to engaging with clients, thus enhancing overall productivity and efficiency.
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boberdoo
Boberdoo.com serves as an advanced software-as-a-service platform tailored for the lead generation sector. It provides an array of tools, including lead distribution software, call routing, and Ping Tree functionalities. This platform enables users to manage, direct, invoice, and monitor all incoming web leads and phone calls seamlessly from a single interface. Among its many features are live call transfers, lead scoring systems, customizable form creation, internet lead routing, and sophisticated filtering options. Additionally, it incorporates data science and artificial intelligence to enhance lead purchasing, facilitates feedback collection, supports ping post services, and offers user-friendly reporting alongside SMS lead notifications. Users can greatly streamline their operations and improve efficiency by utilizing boberdoo.com’s comprehensive suite of tools and services.
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SalesExec
SalesExec streamlines the intricate process of following up with potential clients for sales professionals. By removing the uncertainty surrounding which leads to contact and the optimal timing for those calls, SalesExec empowers your sales team to engage with prospects more effectively through its features of guided selling and automated prioritization. As a result, they stand a better chance of closing more deals.
Additionally, SalesExec provides valuable efficiency tools such as local presence dialing, which can increase the number of reachable sales opportunities by 60%, along with automated SMS messaging that allows timely communication with customers during their purchasing journey.
Furthermore, SalesExec enhances your marketing efforts by intelligently managing and prioritizing all incoming phone calls and web leads. This innovative platform simplifies the handling of thousands of leads, ultimately maximizing your return on investment by ensuring consistent customer follow-up and outreach, which is crucial for sustained business growth.
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Lead Forensics
Lead Forensics software accelerates the process of generating leads by uncovering potential sales opportunities that you may not have been aware of, ultimately enhancing your marketing return on investment. Picture the advantage of managing your lead generation efforts effectively and engaging eager buyers before your competition does. This powerful tool not only discloses the identities of anonymous visitors to your website but also transforms that traffic into actionable sales leads in real-time. By utilizing Lead Forensics, you can tap into supplementary data sources, gaining immediate access to names, job titles, and email addresses of individuals who fit your target criteria from companies that have explored your site. Rather than waiting for inbound calls or relying solely on website conversions, Lead Forensics empowers you to proactively identify unconverted visitors and provides their details through your Visitor List, enabling you to take charge of your lead generation strategy. This proactive approach can significantly enhance your sales efforts and lead to higher conversion rates.
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