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What is Proton Mail?

Proton Mail was established in Switzerland, where all of our servers are situated, ensuring that user data is safeguarded by stringent Swiss privacy regulations. Every email sent is automatically secured through end-to-end encryption, meaning we, too, are unable to read or decrypt your messages. As a result, your encrypted emails are protected from being shared with any external parties. To set up your secure email account, there is no requirement to disclose personal information, and we do not maintain IP logs that could potentially identify your anonymous account. The importance of your privacy is our top priority. We believe that email privacy should be a right accessible to everyone, which is why our code is open-source and basic accounts for Proton Mail are offered free of charge. We encourage users to support our initiative by donating or choosing to upgrade to a premium account. Proton Mail is designed to work seamlessly across all devices without the necessity of additional software installation. For those running a business, Proton Mail Business offers the ability to maintain your professional email address, allowing you to send and receive encrypted communications both internally and externally. Our commitment to privacy and security remains unwavering as we strive to empower users with safe communication options.

Pricing

Price Starts At:
$6.25 per user per month
Price Overview:
Plus Plan - 4.00 € per month
Visionary Plan - 24.00 € per month
Professional Plan - 6.25 € per user per month
Free Version:
Free Version available.

Integrations

All Proton Mail Integrations
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Screenshots and Video

Play Video Proton Mail Screenshot 1

Company Facts

Company Name:
Proton AG
Date Founded:
2014
Company Location:
Switzerland
Company Website:
proton.me/mail
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Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Training Options
Documentation Hub
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
Croatian
Dutch
English
French
German
Indonesian
Italian
Polish
Portuguese
Romanian
Russian
Spanish
Turkish

Proton Mail Categories and Features

Encryption Software

Central Policy Enforcement
Drag & Drop UI
Email Encryption
Encryption Key Management
Endpoint Encryption
File Compression
File Encryption
Full Disk Encryption
Public Key Cryptography
Tokenization / Data Masking

Email Management Software

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Email Hosting

Email Encryption Software

Email Clients

More Proton Mail Categories

Proton Mail Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: DevOps
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Excellent privacy oriented emails

    Date: May 15 2023
    Summary

    ProtonMail is a great privacy orientated email provider, the pricing can leave a bit to be desired depending on your use-case but otherwise I would strongly recommend it.

    Positive

    - Easy to use,
    - Open source,
    - Possible to use with a custom domain (requires a premium subscription),
    - Privacy orientated (something truly rare these days!)

    Negative

    - Could allow for more domains in the premium non-business plans
    - The IOS app is somewhat bug-prone and could use more polish and if possible integrate more with the system.
    - No MacOS app

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Student
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The 1st provider you hear when you want a privacy-respecting e-mail

    Date: Mar 02 2022
    Summary

    Overall, ProtonMail is a solid choice for a privacy-respecting e-mail provider, there are some issues, like services not recognizing your ProtonMail address, but it's only minor.

    Positive

    The web client is great for all my needs, and ProtonMail is a privacy-respecting e-mail provider, based on Switzerland.

    Negative

    No IMAP support on the free plan, and you also need to use an app for that to happen.
    Low storage - only 500 mb.
    My grandparents have used ProtonMail for their e-mails (I created so they can use some government services), and some of those services would not recognize.

    Read More...
  • Reviewer Name: Dennis S.
    Position: Retired
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Got away from gmail!

    Date: Feb 28 2021
    Summary

    I really like using Proton mail. The best part is that I am no longer tied to Google mail in any way and have removed all four of the accounts that I had there. Proton mail has given me the security of knowing that I have a level of privacy.

    Positive

    Can encrypt if you want, or not. All settings are available and it is easy to set up everything. Have a free version that I am currently using and it is not restricted in any way. Allows for two-factor authorization.

    Negative

    Just couldn't find any cons as of yet. Have used the program for about 3 months.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Volunteer
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great privacy-centric emails

    Date: Aug 15 2021
    Summary

    This is one of the best privacy centric email services around. If more of them nailed the user interface like this one does, Gmail should be scared.

    Positive

    The # draw is that this is a secure, privacy-focused email alternative. It also has a very sleek interface.

    Negative

    Understandably, it does not offer a large amount of storage, only 500MB, so no hoarding like you would with gmail.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Science Tutor
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    More private mail

    Date: Nov 19 2020
    Summary

    I keep going back and forth between this and Tutanota. For the time being, I prefer Tutanota though I think ProtonMail is the more polished of the two. Both are good services for encrypted mail. I'd give them both and try and see which one you prefer.

    Positive

    ProtonMail offers encrypted emails, so it's a good option for those looking for a more private, secure email service compared to the bigger ones out there like Gmail and Outlook. It's got fairly priced options, and the free version isn't too bad either.

    Negative

    Much like Tutanota, however, you can't use this as your only email account because a lot of services won't recognize it as a "valid" email service even though it very obviously is.

    Read More...
  • Reviewer Name: Linda I.
    Position: Owner
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Feel Safe

    Date: Oct 17 2020
    Summary

    Overall the free version is great unless you are going to be sending a ton of emails. It works for me and I feel safe using it.

    Positive

    I love that my emails are end to end encrypted. I found out that Gmail reads my emails and I quickly signed up for the free version.

    Negative

    People look at me weird when I give them my email address now.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Software Developer
    Has used product for: Free Trial
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Secure Email Solution

    Date: Jun 03 2020
    Summary

    ProtonMail offers an easy to use encrypted mailing service, which is multi-platform, secure and affordable.

    Positive

    User-friendly platform.
    256 bit end to end encryption.
    Free version & Inexpensive upgrades.
    Easy to use API.
    2 Factor Authentication.

    Negative

    Slow customer care service.
    Only 500 Mb storage for free tier.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Senior Software Engineer
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 5,000 - 9,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Mailbox with focus on security and privacy

    Date: Aug 20 2020
    Summary

    ProtonMail is a mail service with focus on secure communications. It promises data protection and provides end to end encryption. It is open source and available to use for free but with limited storage.

    Positive

    Open source
    Easy to use
    Good security and privacy
    Multi level security and encryption
    Free tier
    Mobile version alongside web version

    Negative

    Limited storage in free tier means you will need to free space for long term use.

    Read More...
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