What is Provide Support?
Provide Support Live Chat is a highly effective tool for customer service, enabling instant assistance to customers through real-time chat. This feature allows businesses to monitor user navigation on their websites, guiding visitors and offering help when needed.
Established in 2003, Provide Support has built a reputation as a trustworthy provider of live chat services.
With Provide Support, you gain access to a comprehensive live chat platform that includes all features across every plan. You can manage unlimited chats and support multiple domains without incurring additional charges. The service allows for various customizations of chat windows and buttons, including both embedded and popup options.
Operators can collaborate by organizing themselves into unlimited departments, and the platform supports file transfers. Furthermore, you have the flexibility to set chat access restrictions and utilize robust chat statistics for better analysis. The cost includes chat agent applications, and customers benefit from around-the-clock product support to ensure smooth operation. Additionally, the intuitive interface makes it easy for agents to engage with customers effectively.
Pricing
Price Starts At:
$13/month/user
Price Overview:
All Provide Support plans come with the same full set of features.
Small Business (1 operator) - $13/month if billed annually or $24 if billed month-to-month.
Corporate (3 operators) - $25.80/month if billed annually or $53 if billed month-to-month.
Enterprise (10 operators) - $59.40/month if billed annually or $108 if billed month-to-month.
Small Business (1 operator) - $13/month if billed annually or $24 if billed month-to-month.
Corporate (3 operators) - $25.80/month if billed annually or $53 if billed month-to-month.
Enterprise (10 operators) - $59.40/month if billed annually or $108 if billed month-to-month.
Free Trial Offered?:
Yes
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Screenshots and Video
Company Facts
Company Name:
Provide Support
Date Founded:
2003
Company Location:
United States
Company Website:
www.providesupport.com
Product Details
Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Video Library
Support
24 Hour Support
Web-Based Support
Product Details
Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Nonprofit
Government
Startup
Supported Languages
Arabic
Bulgarian
Catalan
Chinese (Mandarin)
Croatian
Czech
Danish
Dutch
English
Estonian
Finnish
French
Georgian
German
Greek
Hebrew
Hungarian
Icelandic
Indonesian
Italian
Japanese
Korean
Latvian
Lithuanian
Norwegian
Persian
Polish
Portuguese
Russian
Slovak
Slovenian
Spanish
Swedish
Thai
Turkish
Ukrainian
Vietnamese
View All
Provide Support Categories and Features
Live Chat Software
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking