What is Pure Chat?

Take advantage of a free 30-day trial to explore all of our features, allowing you to provide timely information to your customers when it matters most. By integrating live chat software, you can connect with visitors on your website, while simultaneously accessing valuable insights from real-time analytics and their interaction history. These powerful tools offer a detailed perspective on user behavior, traffic trends, the effectiveness of marketing campaigns, and much more. Furthermore, this information enables you to identify high-potential leads; by using visitor alerts and chat options that are triggered by specific actions, you can engage effectively with your most promising prospects, thereby enhancing your sales outcomes. Improving your conversations through visitor analytics and in-depth contact histories leads to more meaningful interactions. Pure Chat is designed for advanced sales and marketing teams looking to connect with website visitors throughout the entire customer journey, maximizing insights from chats and user engagement over time. Such a comprehensive strategy not only cultivates stronger customer relationships but also propels substantial business expansion. Ultimately, leveraging these insights positions your team to respond adeptly to customer needs, reinforcing your competitive edge in the market.

Pricing

Free Version:
Free Version available.
Free Trial Offered?:
Yes

Integrations

All Pure Chat Integrations
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Screenshots and Video

Play Video Pure Chat Screenshot 1 Pure Chat Screenshot 2

Company Facts

Company Name:
Pure Chat
Date Founded:
2012
Company Location:
United States
Company Website:
www.purechat.com

Product Details

Deployment
SaaS
Android
iPhone
iPad
Training Options
Documentation Hub
Support
Web-Based Support
Standard Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Pure Chat Categories and Features

Live Chat Software

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

More Pure Chat Categories

Pure Chat Customer Reviews

Write a Review
  • Reviewer Name: Joseph K.
    Position: Logistics Specialist
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Pure Chat Review

    Date: Apr 19 2021
    Summary

    My experience with Pure Chat has been excellent. The tool is carefully designed to work and has made many business processes easy. The fact that integration and customization is easy makes the software even better.

    Positive

    I have used Pure Chat for close to three years now and I like many things about this tool. First, I appreciate the ease of integration and customization.
    Secondly, I like that there is a free and trial version to get a feel of what the software can do.
    I also like that there are different versions for various devices such as mobile (Android and iOS) and web based versions.

    Negative

    Since deployment of Pure Chat, I would be lying to say I have experienced challenges.

    Read More...
  • Reviewer Name: Victoria S.
    Position: Office Manager
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Exclusive use for the company

    Date: Jun 19 2021
    Summary

    The software is handy and focused on optimizing the quality of my communication service; the company has as a principle the development and consolidation of the intercommunication bases to create authentic management. Pure Chat is very comfortable and has managed to synthesize a satisfactory result.

    Positive

    I like this software because it has multiple options that help me be more precise when collaborating with other clients. It has very fluid support; they answer quickly and are always aware of my suggestions. Pure Chat is very comfortable and is constantly growing because they are always updating it. I was able to increase collaboration and quality in all sectors.

    Negative

    I don't have anything negative to mention about Pure Chat; on the contrary, it is incredibly comfortable. I can enjoy this program at a reasonable price. Its functions are of great opportunity; it has proven to be excellent software.

    Read More...
  • Reviewer Name: Shruti K.
    Position: SMM Manager
    Has used product for: Free Trial
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Affordable professional software

    Date: Jul 19 2020
    Summary

    Helps in providing advance sales and marketing team. Visitors analytics. Very easy to setup. Direct integration with Google analytics, HubSpot etc. Great user interface. Optimises our sales, marketing and support efforts. Allows to view site traffic.

    Positive

    Pure Chat is a live chat software. Powerful and integrated software. Trigger based notification. Unlimited contacts. Simple and user friendly. Some of its features are marketing campaign traffic, trend, user experience. Increases sales for our business. It can be used on both mobile and desktop.

    Negative

    Easy to manage. Good customer support. Perfect software. No cons.

    Read More...
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