What is PushFeedback?

PushFeedback is a user-friendly feedback widget solution designed to help teams collect, visualize, and understand user feedback directly from their documentation sites. This platform permits organizations to embed a customizable widget within their documentation, facilitating users to express confusion, note omissions, or report issues, thus delivering critical insights into the effectiveness and user-friendliness of their content. Furthermore, with the ability to provide visual feedback through screenshots, users can accurately highlight specific problems and annotate particular elements, which eliminates ambiguity from their feedback and makes diagnosing issues much easier. The platform's real-time analytics dashboards uncover feedback trends, perform sentiment analysis, and identify which pages garner the most negative responses, enabling teams to prioritize updates based on genuine user experiences. Moreover, the integrated AI Reports feature automatically analyzes feedback at scale, offering organized summaries, recurring themes, and actionable recommendations, which significantly reduces the necessity for labor-intensive manual evaluations of lengthy comments. By optimizing the feedback collection process, PushFeedback not only boosts the productivity of teams but also fosters a culture of continuous improvement in their documentation efforts. In doing so, it ultimately enhances overall user satisfaction and engagement with the content.

Pricing

Price Starts At:
$24 per month
Free Version:
Free Version available.
Free Trial Offered?:
Yes

Screenshots and Video

PushFeedback Screenshot 1

Company Facts

Company Name:
PushFeedback
Company Location:
United States
Company Website:
pushfeedback.com

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Video Library
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

PushFeedback Categories and Features

Customer Feedback Software

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback