Assembled
With Assembled, support leaders can unify human and AI agents in one intelligent platform that drives efficiency without compromising quality. Our technology enables over 50% automation of customer interactions, precise demand forecasting, and optimized staffing across in-house teams and BPO partners. From live workload balancing to AI agents that match your workflows and brand voice, Assembled ensures every chat, call, and email is handled with speed and consistency. Companies including Stripe, Canva, and Robinhood trust Assembled to elevate the customer experience and reduce operational costs. Core solutions span workforce and vendor management, real-time performance visibility, and AI Copilot — giving agents translation, reply suggestions, and instant task automation to resolve issues faster.
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Careerminds
Careerminds is a global partner in career management and outplacement services, supporting organizations and individuals through change. We place equal importance on employee well-being, organizational stability, and employer reputation. By combining smart technology with one-to-one coaching, we deliver tailored solutions, offering a flexible and cost-effective alternative to traditional firms.
Our commitment is to guide participants throughout their entire transition, providing coaching and resources until they secure a meaningful new role. We help employees return to work faster, more confident, and prepared for long-term success. Our approach supports job seekers while strengthening morale and company culture during times of change.
Career transition
Outplacement & Executive Outplacement: Outplacement services that help people transition faster, supported by experienced coaches, workforce intelligence, and clear progress tracking.
Workforce Redeployment: Redeployment services that help organizations retain talent by matching skills and employees to new opportunities within the business.
Job architecture:
Career Frameworks: A solution that helps define roles, clarify expectations, and support consistent skill progression across the organization.
Career & Talent Development: Career development programs that help employees build future-ready skills, and grow within evolving roles.
Workforce intelligence: A data-led solution that helps organizations understand skills, roles, and workforce trends to inform planning, talent decisions, and future needs.
Talent solutions
Executive & Leadership Coaching: Targeted executive and leadership coaching services that support leaders through transition, transformation, and increased responsibility.
Career Enablement: A modern career enablement tool powered by workforce intelligence, giving employees visibility into opportunities, skills, and pathways while enabling smarter talent decisions.
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Sapience
Sapience serves as an advanced analytics platform designed to digitally transform enterprises through the utilization of data derived from their own operations. It equips business leaders with tools to provide insight into the contributions of employees, processes, and technology. This Software as a Service (SaaS) solution seamlessly integrates with existing systems, offering actionable insights for both permanent and contingent workforces. Managers can access crucial performance data anytime and anywhere, allowing them to track team effectiveness, identify high-value tasks, assess employee burnout risks, and much more. Notably, this platform guarantees employee privacy while delivering significant data that supports informed decision-making. What sets Sapience apart from other solutions is its robust security features and cutting-edge technology stack, ensuring it meets the evolving needs of businesses reliant on knowledge workers. Additionally, Sapience continuously evolves to adapt to emerging trends and challenges in the business landscape, further enhancing its value proposition.
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StoryShare Learn
Our award-winning mobile learning and engagement platform is designed to provide timely content that fits seamlessly into the workflow. With features like mobile video and interactive quizzes, it fosters ongoing learning and offers essential tools for frontline team members. Particularly suitable for organizations with over 250 staff, our solution excels in delivering scalable and rapid results. To gauge the influence of learning and engagement on both your organization and its employees, we collect in-depth user feedback. Our acclaimed communication app ensures that your entire workforce is engaged, facilitating measurable outcomes. StoryShare enhances frontline performance through video, achieving results that are unattainable with traditional corporate training methods. By offering relevant and easily accessible video learning resources, we empower your frontline workforce. This not only boosts productivity, sales, and customer satisfaction but also helps to reduce absenteeism and employee turnover. Additionally, we provide actionable insights that align with your key performance indicators, ultimately driving higher training engagement and effectiveness. Embracing our platform means investing in the future of your organization’s learning and development strategy.
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