With Assembled, support leaders can unify human and AI agents in one intelligent platform that drives efficiency without compromising quality. Our technology enables over 50% automation of customer interactions, precise demand forecasting, and optimized staffing across in-house teams and BPO partners. From live workload balancing to AI agents that match your workflows and brand voice, Assembled ensures every chat, call, and email is handled with speed and consistency. Companies including Stripe, Canva, and Robinhood trust Assembled to elevate the customer experience and reduce operational costs. Core solutions span workforce and vendor management, real-time performance visibility, and AI Copilot — giving agents translation, reply suggestions, and instant task automation to resolve issues faster.
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NinjaOne streamlines the most challenging aspects of IT management, serving over 20,000 IT teams with enhanced capabilities. By delivering in-depth insights into endpoints, strong security protocols, and a unified control system, NinjaOne increases operational efficiency, protects sensitive information, and reduces IT costs. This all-encompassing platform provides a diverse set of tools for managing and securing endpoints, such as patch management, mobile device supervision, software deployment, remote assistance, backup solutions, and additional features, all made possible through its wide-ranging IT and security integrations. With its ability to adapt to various IT environments and needs, NinjaOne stands out as a vital resource for modern IT teams.
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PGPlanning
PGPlanning provides all the tools you need to efficiently manage rotating shifts and develop work quadrants, making it an ideal HR suite for shift-based businesses. Discover the benefits of PGPlanning, the premier software for shift work, and find out how to optimize shift management seamlessly. Our shift planner empowers you to create effective solutions quickly, allowing you to address all your requirements with ease. With our shift management software, you can construct your work quadrant, simplifying the oversight of your team and daily tasks—there’s no reason to tackle everything by yourself. The challenges of daily management can often lead to feelings of being overwhelmed, which is why seeking assistance is a wise choice. Your team will support you in daily operations, collaborating through our platform to ensure smooth and efficient shift coordination. Moreover, the PGPlanning employee portal and its mobile app are tailored to enhance your experience, making it easier to manage and document requests systematically while providing easy access to your team's information. This results in a more streamlined workflow that allows you to concentrate on your primary duties, while your team stays engaged and well-informed. Ultimately, PGPlanning offers a holistic solution that caters to the intricacies of shift management, ensuring productivity and collaboration flourish within your organization.
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NextCrew
NextCrew provides cutting-edge staffing software aimed at empowering temporary staffing agencies within the rapidly growing gig economy. Our all-encompassing cloud-based platform revolutionizes the management of short-term and temporary workforces, signaling an end to obsolete manual staffing techniques. Conventional methods not only lack efficiency but also do not satisfy the connectivity demands of today's workforce. By improving workforce management, NextCrew reduces staffing expenses and fosters business expansion through automating administrative functions and refining processes, all while integrating effortlessly with your existing tools and technologies. Skillfully match crew members to available jobs by assessing their location, expertise, and schedules, while also keeping them informed through their preferred communication methods, whether it be text, email, or a mobile application. You can also rank your top talent based on their ratings and client demands, ensuring you consistently deploy the best crew for each assignment. This approach not only boosts operational efficiency but significantly enhances the experience for both agencies and their workers. Ultimately, NextCrew transforms staffing into a streamlined and effective operation, paving the way for future growth and success.
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