Quin Reviews

With Assembled, support leaders can unify human and AI agents in one intelligent platform that drives efficiency without compromising quality. Our technology enables over 50% automation of customer interactions, precise demand forecasting, and optimized staffing across in-house teams and BPO partners. From live workload balancing to AI agents that match your workflows and brand voice, Assembled ensures every chat, call, and email is handled with speed and consistency. Companies including Stripe, Canva, and Robinhood trust Assembled to elevate the customer experience and reduce operational costs. Core solutions span workforce and vendor management, real-time performance visibility, and AI Copilot — giving agents translation, reply suggestions, and instant task automation to resolve issues faster.

Transform Your Support Team with Effortless Automation Are monotonous tasks hindering the performance of your support team? QueryPal empowers support teams to excel by automating ticket responses, which frees up valuable time to tackle complex issues that require human insight. Leveraging AI-driven workflows allows you to reduce response times, enhance productivity, and provide accurate and dependable support. Whether dealing with frequent inquiries or managing a high volume of requests, your team can prioritize what truly counts—ensuring customer satisfaction remains a top priority. Accelerated Solutions: Expedite the resolution process by automating responses to frequently asked questions and common tickets. Reliability & Accuracy: Guarantee that every communication is consistently thorough, thereby reducing the likelihood of errors. Enhanced Efficiency: Enable your team to focus on complicated or urgent issues by streamlining routine tasks through automation. This shift not only improves service quality but also fosters a more engaged and motivated support team.

Design and customize your very own AI Assistant aimed at optimizing customer support, boosting sales, and much more. Select from an array of languages to ensure your AI assistant can cater to a wide range of clients and engage effectively with them. This smart assistant is capable of smoothly transferring conversations to your live team whenever it's necessary, maintaining a seamless customer experience. You have the flexibility to choose specific translations that reflect your brand's distinctive tone, allowing your voice to be consistently conveyed. Easily upload your data through various means—whether that be URLs, PDFs, or articles from Intercom, or by copying and pasting the text directly into the platform without any hassle. Improve user experience by configuring the assistant to proactively provide tailored product suggestions to visitors on your website, while also automatically collecting contact details from prospective customers. By integrating the assistant with your CRM system, you can bring all your data into a single, accessible location. Keep track of your assistant's performance, stay informed about its activities, and conduct your evaluations to gauge its success. We will engage with your specific requirements to create an AI assistant that aligns perfectly with the needs of your organization. Furthermore, this AI assistant will integrate effortlessly with your current tools and systems, ensuring that your operational workflow remains unified and efficient. With these advanced features, you have the power to transform customer interactions and refine your business processes to unprecedented levels of effectiveness and efficiency.