What is RAPID RTC?

As car buyers increasingly favor online platforms, many are forming their first impressions of dealerships digitally instead of stepping into physical showrooms. RAPID RTC offers a comprehensive digital communication platform that includes tools such as Lead Manager, Live Dealer, Chat, Text, and Social, effectively integrating various consumer-initiated interactions and connecting online shoppers with sales advisors in real-time, thereby enhancing the omni-channel customer experience throughout their purchasing journey. Our solutions are designed to be user-friendly, eliminating the need for downloads, specialized software, or hardware, which makes them accessible across all devices and platforms. While our technology aims to provide significant value to our clients, our primary focus remains on the needs of our clients' customers, distinguishing us in the competitive landscape. We also feature dedicated support teams that cater to your needs, including Dealer Care, Training, and a 24/7/365 Concierge Team, ensuring that help is always readily available. This unwavering commitment to exceptional service underscores our belief that delivering a positive customer experience is crucial for achieving success in the automotive industry. Additionally, we continuously gather feedback from users to refine our offerings and stay ahead of industry trends.

Pricing

Free Trial Offered?:
Yes

Screenshots and Video

RAPID RTC Screenshot 1

Company Facts

Company Name:
RAPID RTC
Date Founded:
1996
Company Location:
Canada
Company Website:
rapidrtc.com

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Webinars
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

RAPID RTC Categories and Features

Auto Dealer Software

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration