What is RagMetrics?

RagMetrics is a comprehensive platform designed to evaluate and instill trust in conversational GenAI, specifically focusing on assessing the capabilities of AI chatbots, agents, and retrieval-augmented generation (RAG) systems before and after deployment. By providing continuous evaluations of AI-generated interactions, it emphasizes critical aspects such as precision, relevance, the frequency of hallucinations, the quality of reasoning, and the performance of tools used in genuine conversations.

The system integrates effortlessly with existing AI frameworks, allowing for the monitoring of live dialogues while maintaining a seamless user experience. Equipped with features like automated scoring, customizable evaluation criteria, and thorough diagnostics, it elucidates the underlying causes of any shortcomings in AI responses and offers pathways for enhancement. Users can also perform offline assessments, conduct A/B testing, and engage in regression testing, all while tracking performance trends in real-time via detailed dashboards and alerts.

RagMetrics is adaptable, functioning independently of specific models or deployment methods, which enables it to work with various language models, retrieval systems, and agent architectures. This flexibility guarantees that teams can depend on RagMetrics to improve the efficacy of their conversational AI applications in a multitude of settings, ultimately fostering greater trust and reliance on AI technologies. Furthermore, it empowers organizations to make informed decisions based on accurate data about their AI systems' performance.

Pricing

Price Starts At:
$20/month
Free Trial Offered?:
Yes

Integrations

No integrations listed.

Screenshots and Video

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Company Facts

Company Name:
RagMetrics
Date Founded:
2024
Company Location:
United States
Company Website:
ragmetrics.ai/

Product Details

Deployment
SaaS
On-Prem
Training Options
Documentation Hub
Webinars
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

RagMetrics Categories and Features