What is Rappi?

We offer outstanding solutions specifically crafted to enhance your restaurant's digital presence. Explore a range of tools that enable you to monitor your restaurant's performance and oversee all operations while increasing your order volume. With our services, you can potentially see a sales increase of up to 30% without adding extra operational costs. Our all-encompassing marketing solutions connect you to over 30 million users, significantly boosting your restaurant's visibility. Grow your customer base by leveraging the Rappi delivery network! We work alongside restaurants that choose to manage their own deliveries with their own drivers. Engage with our active customer base and watch your order numbers escalate. Our application, available on both iOS and Android platforms, allows you to access vital business information anytime, anywhere. Keep yourself informed with real-time updates on your performance and customer feedback at your convenience. Easily manage your menu, operating hours, payment systems, and store configurations. Furthermore, design impactful marketing campaigns that will support your growth on Rappi, ensuring your restaurant differentiates itself in a competitive landscape. Not only does this partnership improve your operational effectiveness, but it also cultivates strong customer loyalty, positioning your restaurant as a top choice for many patrons. By joining forces with us, you can take advantage of innovative strategies that will elevate your business to new heights.

Pricing

Free Version:
Free Version available.

Integrations

Screenshots and Video

Company Facts

Company Name:
Rappi
Date Founded:
2015
Company Location:
Colombia
Company Website:
www.restaurantes.rappi.com

Product Details

Deployment
SaaS
iPhone
iPad
Android
Training Options
Online Training
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Rappi Categories and Features

Food Delivery Software

Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program

Rappi Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Not your effing business
    Has used product for: 1-2 Years
    Uses the product: Monthly
    Org Size (# of Employees): 5,000 - 9,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Bot-driven bussines

    Date: Aug 11 2022
    Summary

    To all those Agile developers, devops and scrum masters-of-none, testing the app is actually using it and abuse, misuse and problem-driven cases would have made the difference here. But it is more cost efficient for you to use us, customers, as your darn alpha-testers.

    This whole rant is a testament to confirm the later, to my own amusement.

    Positive

    They may coordinate the shipping of things you bought.

    Negative

    Could not deal with a simple delivery problem due to the fact that your cheap non-human automated bot-based responses serve no purpose.

    Problem: the original order only included one (1) can of soda, instead of two (2)

    Solution: NONE, only bot chat responses. Even accusing the user of "high refund" requests, which has nothing to do with the original problem, nor provide any solution. In simple words: the merchant or the delivery commit an error and you as the "facilitator" for commerce to happen did not provide a mean to solve the issue.

    Hence, the app is absolutely useless for the sole purpose of its existence: it cannot guarantee to provide what it was supposed to.

    I really hope this app become sentient so it can realize how broken it is and commit self-deletion for the sake of humanity.

    Read More...
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