What is Relaymed?
Relaymed offers a smooth integration of point-of-care testing devices with electronic health records (EHR), ensuring that test results are automatically matched with their corresponding orders. This streamlined data entry method not only boosts accuracy by minimizing potential errors, but it also saves crucial time for healthcare personnel and reduces expenses for your practice. Operating on a cloud-based platform, the Relaymed system securely transmits and stores all test results and quality controls. The system retrieves the correct order from your EHR and effortlessly integrates the completed results back into the patient's chart. Accessing and managing your data is simple; just open any internet browser and log into the myRelaymed portal. Since point-of-care devices typically do not have direct internet access, connecting them to a computer or server is necessary for effective integration. Relaymed accurately pulls the relevant order from your EHR, associates it with the results generated by the device, and uploads it into the EHR without delay. As a result, test outcomes are available in your EHR chart shortly after the tests are completed, guaranteeing timely access to crucial patient information. This efficient process significantly improves the overall quality of patient care by ensuring immediate availability of vital data, ultimately facilitating quicker clinical decisions. Furthermore, by streamlining the workflow, healthcare providers can focus more on patient interactions rather than administrative tasks.
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Relaymed Customer Reviews
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Bad product backed up by arrogant and deceptive company
Date: Oct 04 2022SummaryA company in need of management complete switch out to ethical folks. They prefer to deceive the customer rather than admit they were the cause of the problem. From the arrogant COO to the "any excuse" support team. You will enjoy months of disappointment. Though they will bill you the entire useless time.
PositiveThe experience started off really bad and just kept finding ways to get worse. Initially they consistently mislead us as the the actually features and benefits. Presenting as this stand alone, user friendly, almost self configuring service that would easily integrate the many devices that we have amongst our three clinics. In truth is arrives without a single thing configured, everything.
NegativeOver a standard office staff ability, Requires you to learn/know LAN architecture and protocols. they never got it to work, and when pressed claimed it was the clients fault they were waiting on. me to do all my setup/configuration. So I configured everything per their own support/setup guides. FAIL.
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