What is Remitly?

Transitioning to Remitly transforms the process of sending money into a more significant experience, complete with a promise that your funds will reach their destination on time or we will refund your fees. We prioritize the confidentiality of your personal information while ensuring that your funds remain secure throughout the entire transaction. Recipients can easily access their money at local banks and retail outlets, which adds convenience to the process. Our commitment to providing competitive exchange rates and low fees is consistent, and new users can benefit from special promotions, subject to specific eligibility criteria. Once you establish your account, our straightforward guide will facilitate your first transfer seamlessly. Each transaction is backed by our pledge for timely delivery; if we fail to uphold this commitment, you will receive a refund. Furthermore, we offer zero fees on transfers of $500 or more, enhancing the value of your transactions. Depending on the amount being sent or the need for verification, additional documentation might be requested to ensure compliance and security. Your safety is our utmost concern, and as a registered Money Services Business with the US Department of Treasury, we are fully licensed to conduct operations across all 50 states. With Remitly, you can send money confidently, assured that your satisfaction and peace of mind are our highest priorities, making each transfer a reliable and trustworthy experience. Choosing us means not only convenience but also a dedicated service that values your needs.

Screenshots and Video

Remitly Screenshot 1

Company Facts

Company Name:
Remitly
Date Founded:
2012
Company Location:
United States
Company Website:
www.remitly.com/us/en

Product Details

Deployment
SaaS
iPhone
Android
Training Options
Documentation Hub
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Remitly Categories and Features

Remitly Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Administrator
    Has used product for: 2+ Years
    Uses the product: Monthly
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Good platform to transfer funds with better forex rate

    Date: Jan 13 2022
    Summary

    The overall experience with Remitly has been great, specially the way to transfer with few clicks and then providing better rate, all of this adds to a better bargain to try this app.

    Positive

    An app that provides user friendly UI, above all providing the best rate possible and at times cancelling out fees when sent beyond certain amount.

    Negative

    When using economy as the way to send, it may take a week to two but with an higher forex rate.

    Read More...
  • Reviewer Name: Pat M.
    Position: CFO
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Do not go with Remitly

    Date: Oct 25 2022
    Summary

    I have tried to get an answer with respect to how we violated the user agreement but no one will tell me. This is a very unethical company with poor customer service.

    Positive

    None.

    Negative

    I was a customer for 2 years. They then closed my account with no warning and the only explanation, in an email, is that we were not in compliance with the user agreement.

    Read More...
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