What is RepairStorm?
Your team will have reduced time dedicated to searching for tickets or reaching out to customers, allowing them to focus more on their core tasks. This enhancement in workflow not only boosts the number of screens or lawnmowers you can repair but also positions your business for greater efficiency. Picture accomplishing a higher volume of repairs with a leaner workforce. The layout of your store’s services and parts resembles a contemporary point-of-sale system, enabling service technicians to effortlessly click or tap on the necessary services and parts to incorporate them into the order. Everything is set up in advance, eliminating the need to input make and model details manually, as this process is handled automatically by our system. With automated email notifications, the need for phone calls decreases, resulting in swifter communication; customers receive an email alert as soon as their orders are processed. In fact, one of our clients shared that their top technician transitioned to the automotive sector for higher earnings based on performance metrics. STIHL advises tracking technician efficiency and linking compensation to performance levels to maximize profitability. This approach not only motivates technicians but also enhances overall service quality.
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Company Facts
Product Details
Product Details
RepairStorm Categories and Features
Auto Repair Software
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RepairStorm Customer Reviews
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Don't do it
Date: Nov 14 2022SummaryHorrible. Then when we told them we were changing to another service they locked us out of our data immediately. We can still access data from RepairShopr a company we used 2 years ago.... BAD Business... Recommendation choose RepairShopR it does A LOT more and 2 months of RepairStorm payments will cover a whole year of RepairShopr.
PositiveNothing, from the attitudes of upper management, to all the down time. There is nothing good to say. Well one thing.... their sales people know how to sell a product. It may include lies, half truths and unkept promises but they hook you.
NegativeAlways down, bait and switch on pricing, owner will insult you to your face when you ask about price more then doubling. You are denied any access to even add a period to a template PDF then get charged A LOT as they say "it takes hours to make a change to a PDF template and by the way here is your 3 hour bill at over $100 an hour to add that period" They always blame other companies when the SW is not working EX its the mail client we use they did an update or did you CTRL-F.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Not User Friendly
Date: Nov 14 2022SummaryNot a well thought out application for my industry. It seems like they didn't adopt current best practices for applications like this.
PositiveNothing. There is nothing good about this program. It doesn't seem to be very well thought out and has a wonky design.
NegativeHorrible CRM function. Very difficult to learn to use effectively. Crashed a lot. High cost to customize.
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