RepairStorm Reviews & Ratings

RepairStorm

1.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 2 Ratings

Total 1 out of 5 stars
ease 1 out of 5 stars
features 1 out of 5 stars
design 1 out of 5 stars
support 1 out of 5 stars

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What is STAR Service Manager?

The STAR Service Manager serves as an all-encompassing management solution tailored for overseeing parts, services, and repairs across diverse industries including automotive, RVs, motorcycles, power sports, marine, aviation, and transmission repair. Users in Canada can take advantage of the software’s features that calculate GST and PST taxes with ease. The package also encompasses training, installation, and unlimited technical support, ensuring that users can fully leverage the system's capabilities. Each installation is accompanied by a dedicated account manager who is ready to assist with any support needs. When you call the toll-free support line, you can anticipate an average response time of just 22 seconds from your assigned account manager, thereby removing the hassle of emails, voicemails, or waiting for callbacks. This efficient support system significantly enhances the overall user experience and operational efficiency. Moreover, the commitment to responsive service demonstrates the company's dedication to customer satisfaction, making it a preferred choice for many businesses in these sectors.

What is RepairStorm?

Your team will have reduced time dedicated to searching for tickets or reaching out to customers, allowing them to focus more on their core tasks. This enhancement in workflow not only boosts the number of screens or lawnmowers you can repair but also positions your business for greater efficiency. Picture accomplishing a higher volume of repairs with a leaner workforce. The layout of your store’s services and parts resembles a contemporary point-of-sale system, enabling service technicians to effortlessly click or tap on the necessary services and parts to incorporate them into the order. Everything is set up in advance, eliminating the need to input make and model details manually, as this process is handled automatically by our system. With automated email notifications, the need for phone calls decreases, resulting in swifter communication; customers receive an email alert as soon as their orders are processed. In fact, one of our clients shared that their top technician transitioned to the automotive sector for higher earnings based on performance metrics. STIHL advises tracking technician efficiency and linking compensation to performance levels to maximize profitability. This approach not only motivates technicians but also enhances overall service quality.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$29 per month

Pricing Information

$49.88 per month

Supported Platforms

Windows

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

DCS Software

Company Location

United States

Company Website

star-service-mgr.biz/Home.aspx

Company Facts

Organization Name

RepairStorm

Date Founded

2008

Company Location

United States

Company Website

www.repairstorm.com

Categories and Features

Auto Body

Accounting Management
Customer Database
Inventory Control
Parts Management
Quotes / Estimates
Service History
Work Order Management

Auto Repair

Billing & Invoicing
CRM
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Service History
VIN Lookup
Work Order Management

Categories and Features

Auto Repair

CRM
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management

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