What is Resident?

Resident serves as a powerful management tool for property blocks, featuring an array of time-saving capabilities such as automatic integration of bank transactions, BACS payment templates, bulk uploads for supplier invoices, an online invoice approval process, digital service charge packs for year-end, and detailed financial reporting. By offering leaseholder logins, it promotes openness and improves communication between residents and management through a built-in email messaging feature, facilitating rapid information exchanges. Users can efficiently handle repair requests by receiving, assigning, tagging, and tracking their progress in a seamless manner. The platform is accessible from any device and location via any web browser, accommodating unlimited users without the need for expensive servers or complex networks, with only a simple and secure login required. To address client concerns about excessive phone calls, emails, and other communication forms, we have implemented a centralized system that enhances communication and simplifies the process of order management. Additionally, the newly introduced ticketing system enables users to effectively log, classify, and resolve all inquiries, leading to a more systematic method for addressing resident issues and enhancing overall satisfaction. This comprehensive approach not only improves operational efficiency but also fosters a more positive living environment for residents.

Integrations

No integrations listed.

Screenshots and Video

Resident Screenshot 1

Company Facts

Company Name:
Resident
Date Founded:
2013
Company Location:
United Kingdom
Company Website:
resident.uk.com

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Support
Web-Based Support
Standard Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Resident Categories and Features

Real Estate Agency Software

Calendar Management
Client / Property Matching
Client Database
Commission Management
Contact Management
Contract Management
Email Marketing
Flyer / Catalog Printing
Lead Management
Listing Management
Property Database
Website Management