Resort Manager Reviews

SynXis® Central Reservation System (CRS) stands at the forefront of hotel commerce and distribution technology, providing hoteliers with a single, unified platform to manage every aspect of reservations and revenue. Designed by Hospitality Solutions, SynXis integrates seamlessly across multiple sales channels—including OTAs, GDSs, direct booking engines, and call centers—ensuring consistent control of rates, availability, and inventory (ARI) at both the property and corporate levels. Its cloud-based architecture delivers reliability, scalability, and enterprise-level security with full compliance and tokenized payment processing. Through configurable Studios, hoteliers can customize workflows for distribution, retailing, and operational management, creating a platform that grows with their business. The system’s extensive integration library includes over 100 APIs and 600+ partner connections, enabling interoperability with PMS, RMS, and channel managers. Automated data synchronization eliminates manual processes, providing real-time visibility and governance across properties and brands. Whether managing a boutique hotel or a global portfolio, SynXis empowers users to centralize operations and make data-driven decisions that boost occupancy and profitability. Its intuitive user experience reduces training time while enhancing productivity for front-line and revenue management teams. With advanced reporting and benchmarking, hotels can identify trends and strengthen performance across markets. As the trusted platform behind billions in annual bookings worldwide, SynXis CRS helps hoteliers operate smarter, scale efficiently, and deliver superior guest satisfaction.

An integrated booking platform designed to help you manage and sell both activities and accommodations efficiently. This system enables you to accept bookings straight from your website, significantly decreasing the number of phone calls needed for confirmations. With our Booking Engine, you can create tailored packages and empower your customers with the option to decide how much control they desire over their bookings. Our Payment Form facilitates the collection of payments through any preferred method, while you can also automate reminders for deposit or balance payments, and set time limits for bookings to ensure they expire if not paid. Additionally, the Guest Portal allows you to gather essential information from your guests, enabling you to pose specific questions, establish preferences, and accommodate dietary restrictions. This user-friendly portal streamlines the booking process, making it easy for guests to make initial reservations and modify them later if needed, manage refunds, organize activities, designate instructors, and send out communications, all in one comprehensive system.

HANIS hotel software functions as a fully integrated Property Management System aimed at addressing the requirements of larger hotels. It is widely adopted by a multitude of establishments throughout Malaysia that strive for efficient management and operational oversight. In contrast, the HANIS LITE hotel software is specifically tailored for smaller accommodations, such as budget hotels, chalets, and three-star resorts in Malaysia. This simplified version retains enough power to provide critical hotel data with just a touch. Developed with contributions from industry experts, it ensures precise management to mitigate any inconsistencies that may arise. Featuring strong and comprehensive modules, it integrates seamlessly with various applications and devices, ensuring adherence to Tourism Tax and SST regulations. The software also comes equipped with a wide range of concise reports designed to comply with Malaysian laws and standards. Furthermore, the HANIS hotel management software includes multiple optional applications that can effortlessly connect with the HANIS PMS, significantly enhancing its functionality and adaptability. This versatility makes it an excellent option for hotels eager to streamline their operations and elevate the guest experience. Ultimately, the flexibility and comprehensive features of HANIS software position it as a vital tool for the hospitality industry in Malaysia.