ResortSuite PMS Integrations

Introducing a reliable and highly secure digital key solution crafted specifically for independent and branded hotels, designed to boost guest satisfaction while streamlining operations for your staff. This cutting-edge technology not only enhances the guest experience but also alleviates the workload on your team. Our comprehensive automated testing performed in our robotics lab ensures that our digital key technology is the most effective and trustworthy on the market, leading to satisfied guests and an easier job for your employees. You can choose to utilize our app or integrate it with your existing application, as we are prepared to fulfill your digital key solution needs. While connecting it with your property management system is optional, OpenKey performs best when integrated with it. As the foremost independent provider of digital key solutions within the hospitality industry, OpenKey is dedicated to delivering excellence. Our expert team possesses extensive experience in advancing technology for hotels, consistently striving to provide innovative, user-friendly, and dependable solutions that not only enhance guest experiences but also simplify operational workflows. By selecting OpenKey, you ensure a smooth transition into the future of hotel technology, positioning your establishment as a premier destination for discerning travelers. Ultimately, our commitment to enhancing both guest satisfaction and staff efficiency sets us apart in an increasingly competitive market.

The advancement of technology has significantly altered how people prefer to communicate. By employing SMS and favored messaging platforms, interactions with guests can become more efficient and enjoyable. Automated replies can effectively handle frequent questions, ensuring that guests obtain prompt support without unnecessary delays. Additionally, pre-scheduled messages can be utilized to warmly welcome guests, follow up on their experiences, and remind them of upcoming activities available at the venue. Conducting in-stay surveys provides a means to assess guest satisfaction and quickly resolve any concerns, enhancing the overall experience for visitors. Moreover, using hotel text messaging can greatly increase guest interaction and encourage direct reservations. Gathering key information from guests opens up opportunities to promote extra services like room upgrades, dining experiences, and early check-ins. It is equally important to clearly communicate your property's policies on registration forms for guests to acknowledge. This proactive strategy not only promotes transparency but also strengthens the bond between guests and the hotel. Ultimately, by embracing these advanced communication methods, establishments can foster a more personalized and engaging experience for their visitors.

Maximize your revenue potential with Guestrev, a comprehensive solution designed to enhance profits across all areas of your business through rules-based automation that provides the level of oversight revenue managers desire. Gain a complete and strategic understanding of your property’s revenue and profit streams, tailored specifically to your hotel with up to nine distinct categories of ancillary revenue. Guestrev facilitates dynamic pricing recommendations based on room type and market segment, allowing you to set prices for each room type independently of overall demand by considering various influencing factors. With Guestrev, you can accurately assess the true revenue potential of your guests at the segment level, gaining insights into their purchasing willingness, distribution costs, and overall profitability during their stay. Make informed forecasts, implement pricing strategies with confidence, and respond swiftly to market changes. By synchronizing your Property Management System (PMS) data with Guestrev in real time, you ensure access to the most precise and comprehensive view of your financial data. Additionally, this integration allows for more informed decision-making, ultimately driving sustained growth in your revenue streams.

Revintel provides 55 ready-made reports along with its BI solution, Compose, which empowers users to design personalized, brand-aligned interactive visualizations in various formats through an intuitive drag and drop interface. This capability allows you to focus more on strategic planning and analysis rather than just gathering data. You can monitor booking trends and pinpoint performance issues proactively, giving you the opportunity to act swiftly. Additionally, you can identify patterns and opportunities across different levels, whether it be for a single property, a market, a brand, or your entire portfolio. By having a cohesive view of your portfolio readily available, you can make quicker, more informed decisions that enhance revenue. Customizable dashboards facilitate a detailed exploration of critical business aspects, ensuring you have a holistic understanding of your operations. Moreover, to effectively steer your marketing strategies, you can analyze year-over-year economic and market conditions, resulting in deeper, more actionable insights that support agile revenue decision-making. Ultimately, Revintel's tools enhance your ability to respond to market dynamics effectively.

Prioritize the needs and desires of your guests by providing them with distinct and tailored experiences that encourage their return visits. Cendyn's all-encompassing Loyalty solution, enhanced by our highly regarded content management system (CMS), allows you to effectively oversee your own content, images, and promotional offers, enabling smooth operation of loyalty programs tailored for any hotel or brand. This platform empowers you to craft unforgettable experiences by supporting a variety of program types, including stay, nights, recognition, birthday celebrations, and surprise perks. • Harness the potential of CMS: Take charge of your content, images, and offers through a powerful CMS that boosts engagement, adoption, and direct bookings. • Customized member portal: Members can easily log in using their social media accounts to track loyalty status, redeem rewards, and access exclusive offers. • Timely rewards: Acknowledge your members with personalized rewards such as points, vouchers, and touchless gift cards at the perfect moments. • Tailored offers: Provide dynamic communications in multiple languages, including customized offers, member rates, and reward notifications. • Versatile loyalty solutions: With a flexible tier structure and rules engine, members can enjoy exclusive earning opportunities and curated segmentation that cater to their preferences. This adaptability ensures that your loyalty program remains relevant and engaging over time.

Canary Digital Tipping boosts employee income while maintaining a hotel's financial health. This adaptable and user-friendly system functions without a dedicated app, enabling guests to easily provide cashless tips while ensuring immediate compensation for staff members. By customizing the digital tipping processes to suit your hotel's specific requirements, you can establish optimal strategies for patron gratuities. The platform allows for quick development of effective digital tipping methods, making the integration into your establishment straightforward. Encouraging guests to engage in digital tipping can be achieved through various channels, such as text alerts, email communications, and well-placed QR codes throughout the hotel, leading to increased tip frequency. Guests have the flexibility to tip by department or directly to individuals, and multiple staff members can receive tips through a single mobile device simultaneously. The automated distribution system streamlines the process for employees. Moreover, Canary manages all administrative tasks associated with cashless tipping, including payroll integration and the automation of tax documentation, ensuring a hassle-free experience for both hotel management and guests. This innovative approach not only motivates staff but also significantly enriches the overall guest experience, creating a win-win situation for everyone involved. Ultimately, by adopting such a system, hotels can foster a more rewarding environment for both employees and customers alike.

Cendyn's content management system is tailored for the hospitality sector, effectively handling content while adapting to your expansion. By leveraging powerful personalization tools, easy-to-use administrative features, and the promotion of real-time rates, you can enhance website interaction and create a sense of urgency that transforms casual visitors into confirmed bookings. This makes it an invaluable asset for any business aiming to thrive in a competitive market.