Assembled
With Assembled, support leaders can unify human and AI agents in one intelligent platform that drives efficiency without compromising quality. Our technology enables over 50% automation of customer interactions, precise demand forecasting, and optimized staffing across in-house teams and BPO partners. From live workload balancing to AI agents that match your workflows and brand voice, Assembled ensures every chat, call, and email is handled with speed and consistency. Companies including Stripe, Canva, and Robinhood trust Assembled to elevate the customer experience and reduce operational costs. Core solutions span workforce and vendor management, real-time performance visibility, and AI Copilot — giving agents translation, reply suggestions, and instant task automation to resolve issues faster.
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Atera IT Autopilot
Atera IT Autopilot is an advanced AI-driven autonomous IT support agent designed to help IT teams overcome challenges caused by increasing ticket volumes, shrinking staff, and growing demands for immediate resolution. By automating routine IT support and complex troubleshooting tasks, it enables employees to self-resolve issues, significantly cutting down on helpdesk backlogs and freeing IT staff to focus on strategic projects. The platform delivers instant, human-like assistance through a variety of channels including user portals, email, Slack, and Microsoft Teams, guaranteeing 24/7 support coverage with a remarkable first response time of 0.1 seconds. IT Autopilot also offers smart assistance features, device and cloud support, whitelisted software management, and escalates more difficult problems to technicians as needed. Comprehensive reporting and analytics empower IT teams with insights to monitor performance and optimize workflows. With integrations available for essential IT functions like backup, security, and network monitoring, the solution fits seamlessly into existing IT environments. IT Autopilot helps reduce IT workloads by up to 40%, saving technicians hours daily and mitigating burnout. Its autonomous operations ensure business continuity even outside traditional working hours, boosting overall productivity. The platform complies with governance frameworks and ethical standards to safeguard data and maintain responsible AI use. Ultimately, Atera IT Autopilot transforms IT support by combining AI efficiency with human oversight to deliver reliable, scalable, and continuous service.
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Microsoft Security Copilot
Empower your security teams to detect hidden patterns, enhance defenses, and respond to incidents more swiftly with the cutting-edge preview of generative AI technology. In the event of an attack, the complexities involved can be detrimental; thus, it's essential to unify data from multiple sources into clear, actionable insights, enabling responses to incidents in mere minutes instead of enduring hours or even days. With the ability to process alerts at machine speed, identify threats at an early stage, and receive predictive recommendations, you can effectively counter your adversary's next actions. The disparity between the need for proficient security professionals and their availability is considerable, making it vital to provide your team with the tools to optimize their effectiveness and improve their skill sets through thorough, step-by-step guidance for managing risks. Utilize Microsoft Security Copilot to engage with natural language queries and obtain immediate, actionable answers tailored to your situation. Identify an ongoing attack, assess its scope, and receive remediation steps rooted in proven tactics from real-world security incidents. Additionally, Microsoft Security Copilot effortlessly amalgamates insights and data from various security tools, delivering customized guidance that aligns with your organization's specific requirements, thereby bolstering the overall security framework in place. This comprehensive approach not only enhances your team's capabilities but also ensures a more robust defense against evolving threats.
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K.Explorer
K.Explorer is an innovative AI tool designed to enhance software development by making the process quicker, more cost-effective, and more efficient. Acting as a coding companion, it boosts developer productivity significantly. This intelligent pair programmer provides real-time suggestions for code completions and even generates entire function bodies while you work. Additionally, users can utilize the search engine feature for additional support. Furthermore, this AI-driven Code Assistant has been developed using millions of lines of proprietary code alongside billions of lines of open-source code to ensure versatility. The integration of Natural Language processing enables programmers to receive tailored guidance and narrate the context of their coding journey. By combining these features, K.Explorer transforms the way developers approach coding tasks.
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