What is Return Prime?

Return Prime stands out as the premier returns management app, enabling users to handle all their return, exchange, and refund needs seamlessly in one location. Customers can independently initiate return or exchange requests, helping to minimize support inquiries while simultaneously fostering customer trust. The app facilitates the immediate dispatch of return labels via email, and refunds can be processed through gift cards, discount codes, or directly to customers’ cards.

With a remarkable five-star rating on the App Store, Return Prime is relied upon by countless merchants globally. The effectiveness of customer support is crucial for any application, and our glowing reviews attest to our capability in resolving all return and exchange issues swiftly. If you browse through our feedback, you'll see the high level of satisfaction we provide, and our live chat option ensures that users receive quick answers and solutions to their inquiries. Consequently, Return Prime not only simplifies the returns process but also enhances overall customer experience and loyalty.

Pricing

Price Starts At:
Free
Free Version:
Free Version available.

Screenshots and Video

Return Prime Screenshot 1

Company Facts

Company Name:
Appsdart
Date Founded:
2020
Company Location:
India
Company Website:
returnprime.com
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Video Library
Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
Arabic
Dutch
English
French
German
Hebrew
Italian
Polish
Portuguese
Romanian
Russian
Spanish
Ukrainian

Return Prime Categories and Features

Returns Management Software

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

More Return Prime Categories

Return Prime Customer Reviews

Write a Review
  • Reviewer Name: Divyang K.
    Position: Sr. Digital Marketing Manager
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Perfect tool to make your operations simpler yet efficient

    Date: Mar 06 2024
    Summary

    In general, it's a solid app that addresses most of your challenges, ensuring your operations run seamlessly and effortlessly.

    Positive

    1. I can manage return & exchange policy at the product and collection level.
    2. The system assigns labels or tags to orders, facilitating comprehensive data analysis.
    3. The refund process is smooth, and you can wrap up everything using just one dashboard.

    Negative

    Customer notification could be better. it should allow third-party integration to make the transactional notifications seamless.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Customer support executive
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best Return App in Shopify

    Updated: Mar 04 2024
    Summary

    I would rate it 10+ stars If I could, Return Prime has made life so easy that it becomes very easy for us to manage all our Returns and Exchange.

    Positive

    1. Easy to navigate
    2. Very seamless integration
    3. Priced accurately
    4. Amazing support
    5. It works very smoothly

    Negative

    There is no cons in this. It is very good, I don't see anything wrong with this solution.

    Read More...
  • Reviewer Name: Amit S.
    Position: Product Manager
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best product for Customer returns handling

    Date: Mar 12 2024
    Summary

    Overall Return Prime has greatly reduced our effort in customer returns handling. it has improved our efficiency and enabled us to provide better service to our customers.

    Positive

    Easy integration with multiple platforms.
    Fully Customizable.
    One stop solution for returns & refunds.
    Amazing support team.

    Negative

    Role defining can be improved further. Rest they are constantly improving and adding new features.

    Read More...
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