What is Reviato?

Reviato is a specialized software designed for the hospitality industry, focusing on review analytics for venues such as restaurants, cafés, boutique hotels, and guesthouses. This innovative platform consolidates customer feedback from major sites like Google, TripAdvisor, Booking.com, Airbnb, and Facebook into one intuitive dashboard, allowing users to identify sentiment trends, recurring themes, and pressing concerns that require attention. By leveraging Reviato, hospitality teams can quickly understand what guests appreciate or dislike, thus avoiding the tedious process of analyzing each review individually. Consequently, businesses are empowered to concentrate on improving guest experiences through actionable insights, rather than getting lost in a vast array of feedback. Additionally, this streamlined approach helps establishments stay ahead of customer expectations by proactively addressing issues and enhancing their service offerings.

Integrations

No integrations listed.

Screenshots and Video

Review aspect analysis

Review aspect analysis

Company Facts

Company Name:
EthosLink
Company Website:
www.reviato.com
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Product Details

Deployment
SaaS
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Reviato Categories and Features

Reviato Customer Reviews

Write a Review
  • Reviewer Name: Maria S.
    Position: General Manager and Owner
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Complete feedback solution

    Date: Sep 16 2026
    Summary

    We run a hotel and needed a clearer way to hear guest issues before they turned into public reviews. Reviato gives us a private QR / link path after stay so guests can tell us first, and we get low-rating alerts while the stay is still fresh enough to recover. On the public side, we read Google, Tripadvisor, Booking.com signals in one place with aspect and sentiment themes, which beats jumping between tabs. Favourite parts for us are It is still another tool to check, and connecting every source takes a bit of setup, but the private-first loop matches how our managers actually work. I would recommend it to other hoteliers who want ops-ready feedback rather than vanity dashboards.

    Positive

    The appraisals inbox, recovery follow-up when guests consent, and spotting repeated themes (cleanliness, staff, speed) instead of reacting to one-off noise.
    Also we love we can collect customer private details so we can stay in touch and develop campains on top of that.

    Negative

    I wish the interface allow to change the language to spanish.

    Read More...
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