What is ReviewBot?
ReviewBot offers real-time monitoring of customer reviews, keeping you informed about valuable feedback so you can catch critical insights without missing a beat. It allows for easy receipt of reviews via familiar platforms like Slack, Zendesk, and email, integrating seamlessly into your team's existing tools. ReviewBot meticulously analyzes customer feedback from a variety of sources, including the iOS App Store, Mac App Store, Google Play, Google My Business, Yelp, and Amazon worldwide. With features that let you filter notifications by star ratings, you can customize alerts to suit your specific needs. This eliminates the hassle of checking multiple app stores or managing yet another dashboard. By integrating with popular platforms such as Slack, Microsoft Teams, and Zendesk, ReviewBot helps you maintain your workflow without interruption. All reviews and reports are consolidated in one easily accessible location, enabling quick and strategic responses. This proactive stance not only protects your ratings but also minimizes the risk of losing potential customers due to unresolved app or service issues. Furthermore, ReviewBot offers direct links to each review, allowing you to respond swiftly within the application itself, thus optimizing your customer engagement strategy. Ultimately, this all-in-one tool empowers businesses to improve their reputation while effectively managing customer relations, fostering a more responsive and engaged interaction with users.
Integrations
Similar Software to ReviewBot
Guru
Guru is an intelligent AI knowledge layer built for enterprise trust.
It organizes your company’s information from tools like Slack, Microsoft Teams, Salesforce, Google Drive, and more, providing verified, cited answers inside the apps employees already use.
Guru automatically maintains accuracy through expert verification and permission inheritance, helping people and AI systems rely on the same consistent, up-to-date knowledge.
By connecting everything your organization knows and keeping it trustworthy, Guru eliminates wasted search time and drives smarter, faster decisions.
Learn more
Podium
Podium is a leading AI-powered platform that combines lead management and multi-channel communication into a single solution, trusted by over 100,000 businesses worldwide to acquire and convert customers effectively. At the heart of Podium’s platform is its AI Employee, an intelligent virtual assistant that ensures businesses engage with leads instantly at any time of day, significantly improving conversion rates and driving revenue growth. Podium centralizes communications by consolidating calls, texts, payment links, and bulk messaging campaigns into one intuitive dashboard, simplifying customer outreach and engagement. The AI Employee automates routine customer interactions, delivering timely, accurate, and personalized responses across all communication channels to maintain strong customer relationships. Podium has been widely recognized for its innovation, earning spots on Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies lists. Founded in 2014 and headquartered in Lehi, Utah, Podium is backed by prominent investors including Accel, Summit Partners, GV (Google Ventures), and Y Combinator. The platform empowers businesses to not only respond to leads faster but also to collect more customer reviews and boost Google rankings through automated review requests. Podium’s easy-to-use web and mobile apps enable businesses to manage conversations, payments, and marketing efforts seamlessly. With its focus on AI-driven efficiency and customer satisfaction, Podium is a powerful tool for scaling sales and engagement. Its continuous innovation helps businesses stay ahead in competitive markets by providing superior lead conversion and communication solutions.
Learn more
Appbot
Appbot is a vital tool for companies that value customer insights through ratings and reviews. It provides exceptional monitoring, response features, and analytical instruments tailored for reviews from all major app stores. By quickly retrieving new reviews, Appbot keeps your team aligned with user opinions and feelings. Its specialized Amazon review analysis tool helps you boost your seller performance efficiently. You can assess customer feedback with ease and make necessary adjustments to enhance your products or listings. The platform promotes team synergy by integrating with tools like Slack for product teams and Zendesk for customer support. Recognizing the international scope of your user base, Appbot automatically collects reviews globally without needing manual translations. It simplifies this by translating app and product feedback in real-time, allowing you to see both the translations and the original texts together. Furthermore, Appbot enables you to monitor changes in user sentiment, review frequency, and star ratings over time, offering valuable insights into how users respond to your modifications. In essence, it equips organizations to focus on user feedback and consistently enhance their services. This ultimately leads to a more engaged customer base, fostering loyalty and satisfaction.
Learn more
AppFollow
Your prompt engagement with the demands of the mobile industry is crucial for success. Centralize the monitoring of app performance, including ratings, reviews, and organic growth metrics. Utilize a comprehensive review management system that streamlines your processes and conserves valuable time. This all-encompassing ASO (App Store Optimization) solution facilitates the organic user acquisition journey. Every stakeholder in the mobile app development process can reap the benefits of a unified workspace designed for collaboration. By minimizing the time dedicated to managing reviews, you can enhance the efficiency of your customer support operations. The Ratings & Reviews Dashboard allows for responses to all app feedback from a single location. With features such as automated translations, tagging, and replies, your workflow becomes even more efficient. Essential KPIs and SLA tracking are available for customer support, ensuring that you meet your service-level agreements. Seamless integration with platforms like Helpshift, Salesforce, and Zendesk enhances your support capabilities. Boost your organic installs and achieve a competitive edge in app rankings. The ASO Dashboard provides critical KPIs and metrics to assess your ASO effectiveness. Stay informed about trends in keyword popularity and utilize keyword research automation that leverages real-time data, along with a difficulty score and additional keyword metrics. Gain valuable marketing insights that enhance your app's visibility and utilize app page optimization tools that can significantly improve your app's performance in the marketplace. By taking advantage of these resources, you can ensure sustained growth and visibility in the ever-evolving mobile app landscape.
Learn more
Screenshots and Video
Company Facts
Company Name:
ReviewBot
Date Founded:
2016
Company Location:
United States
Company Website:
reviewbot.io
Product Details
Deployment
SaaS
Training Options
Documentation Hub
Support
Web-Based Support
Product Details
Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English
