Guru
Guru is an innovative AI-driven search and knowledge platform that provides reliable information from your organization's various documents, applications, and communication tools right when you need it, all within the existing apps you use.
With Guru, there's no need to search endlessly for information; its tailored AI assistant offers you verified and pertinent answers instantly.
Moreover, Guru's AI can transform these responses into a comprehensive knowledge platform, effectively replacing outdated wikis and intranets.
This platform seamlessly integrates with a wide array of tools including Slack, Google, Microsoft SharePoint, OneDrive, Teams, Salesforce, Zendesk, Atlassian Confluence, Atlassian Jira, Dropbox, Box, Google Drive, Asana, HubSpot, ClickUp, GitHub, GitLab, Intercom, ServiceNow, Linear, and Front, among others, making it a versatile solution for diverse workflows.
By consolidating information across these platforms, Guru not only enhances productivity but also ensures that team members have immediate access to the knowledge they require to excel in their tasks.
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E42 AI Accounts Payable Automation
Neil simplifies the accounts payable process by efficiently managing a variety of invoice formats from multiple sources and integrating smoothly with your ERP system. This automation allows your team to concentrate on more strategic tasks while Neil guarantees precise and prompt invoice handling, achieving an impressive accuracy rate of over 85%.
In addition to surpassing traditional RPA and OCR capabilities, Neil utilizes cutting-edge AI and machine learning to gather essential data, enhance workflows, and ensure effective communication with vendors. The outcome is a remarkable 90% straight-through processing rate, which leads to a significant decrease in human error, improved vendor satisfaction, and overall enhanced cash flow, benefiting your organization with better visibility and increased vendor discounts through timely payments. Moreover, Neil's ability to adapt to changing invoice formats ensures continued efficiency as your business evolves.
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Tidio
Tidio is a leading customer support solution that combines live chat, chatbot automation, and AI-powered agents to help businesses deliver fast, scalable service. With an intuitive interface and advanced automation tools, Tidio supports over 800,000 businesses around the world.
Engage visitors in real time via chat and manage conversations across email, Messenger, Instagram, and other channels—all within a unified dashboard.
Boost support efficiency with built-in ticketing features that seamlessly integrate with chatbots and live agents.
Design custom chatbot workflows using a no-code visual editor to automate FAQs, collect leads, and send targeted messages.
Utilize Lyro, Tidio’s smart conversational AI, to automatically handle up to 64% of customer queries with human-like understanding.
Easy to launch and operate—no coding needed. Fully GDPR-compliant and built for growth, whether you’re running an e-commerce store, SaaS platform, or service-based business. Comes with a 7-day free trial.
Highlights:
• Live Chat – Real-time communication via website widget and social platforms
• Help Desk – Centralized inbox for all channels
• Chatbots – Automate lead capture, support tasks, and FAQs
• AI Agent – Intelligent responses through Lyro, Tidio’s virtual assistant
• Multichannel Support – Connects with Shopify, WordPress, social apps, and more
Tidio is praised for its user-friendly design, visual chatbot builder, and fast setup. Flexible pricing plans are available to suit businesses of any size.
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Aide
Aide is a sophisticated customer support platform driven by artificial intelligence, designed to optimize and improve the efficiency of support operations across various communication channels. By harnessing generative AI technologies, Aide adeptly organizes customer inquiries, generates suitable responses, and creates workflows to handle repetitive tasks effectively. It provides immediate assistance to customer service agents by suggesting replies, automating standard queries through bots, and offering valuable insights derived from past ticket data. Additionally, Aide features intelligent tagging to ensure accurate categorization while helping agents uphold consistency by gathering standard operating procedures in a user-friendly format. The platform includes autonomous chatbots capable of addressing inquiries without human intervention, yet it can seamlessly escalate more complicated issues to human agents when necessary. Furthermore, Aide integrates with popular helpdesk solutions like Zendesk and Front, facilitating a smooth setup process. In the end, Aide’s automation features lead to reduced response times, increased agent efficiency, and a considerably improved customer experience, ultimately establishing it as an essential asset for contemporary customer service teams. With its focus on enhancing service delivery and operational effectiveness, Aide stands out as a leader in the realm of customer support technology.
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