Rootnet CRM Reviews

Need a digital hub that actually connects, engages, and reaches employees, users, and departments with the right information they need to be successful? Axero is an award winning intranet solution where out-of-the-box meets customizable. Power efficiency by streamlining knowledge, communication, and collaboration the way you, specifically, need it to. With Axero, you're able to increase productivity by reaching employees with relevant, role-based information, all in a unified suite that feels, looks, and works like your workplace. With AI tools, flexible features, 500+ REST APIs, integrations, and granular permissions, send targeted communications while cutting back on email, distribute knowledge and resources to teams and offices near and far, and build a connected culture that employees love. Not one single Axero intranet is the same—and that's because our platform is built for building. Every Axero customer, backed by our highly rated client success team, has their own unique platform centered around their workflows, company structure, and organizational goals. Your organization isn't out-of-the-box and your intranet shouldn't be, either.

ServiceDesk Plus Cloud stands out as a premier online service desk software, designed for ease of use and powered by ManageEngine, the IT segment of Zoho. This SaaS solution enables organizations to deliver exceptional support services to their customers. With over 100,000 IT service desks globally leveraging this cloud-based ticketing platform, it streamlines the process of tracking and managing IT tickets, facilitating faster issue resolution and enhancing user satisfaction. Featuring ready-to-use ITIL workflows, the software allows for comprehensive management of the entire lifecycle associated with IT issues, problems, and projects. Users can establish support SLAs, define escalation procedures, and maintain compliance with organizational standards. Additionally, it automates the distribution, categorization, and classification of tickets, adhering to pre-established business rules. Timely notifications and alerts can be configured to promote prompt ticket resolution. By empowering users with greater control and minimizing the need for in-person visits, the platform includes a service catalog and self-service portal, enabling users to create and track their own tickets while also searching for potential solutions. This user-centric approach not only optimizes service delivery but also fosters an environment of self-sufficiency.

Intranet Inside is a holistic intranet solution originating from France that significantly boosts internal communication and fosters a more interactive user experience. Designed specifically for the diverse needs of communications, HR, and IT teams, it brings together news, documents, tools, and resources into a secure, modern, and customizable platform that reflects the essence of the organization. This intuitive system can be managed without any technical knowledge, promoting employee involvement through its user-friendly, agile, and adaptable interface. Additionally, Intranet Inside seamlessly integrates with existing platforms such as Microsoft 365, Google Workspace, and Active Directory while offering strong security features, including hosting in France, adherence to GDPR regulations, and choices for either SaaS or on-premise installations. By prioritizing effective communication and enhancing the overall user experience, Intranet Inside emerges as an essential resource for companies aiming to elevate their internal collaboration efforts, ultimately contributing to a more cohesive workplace environment.