What is Rootpal?

We provide a truly exceptional hosting service that stands out from the competition by guaranteeing an impressive 99.99% uptime along with 24/7 support from an exceptionally dedicated team. Our team is made up of talented developers, system administrators, and hosting specialists who work tirelessly to ensure that your managed hosting experience is seamless and efficient. Utilizing cutting-edge hardware, we deliver all the necessary resources through our dedicated server instances, going beyond simply offering servers to guarantee that your hosting is secure, consistently updated, and always operational. With strategically located data centers around the world, you can select your preferred region while benefiting from our robust and redundant networks. Our knowledgeable Windows, Linux, and senior systems administrators are always on hand to provide assistance, ensuring you receive the support you need. At Rootpal, we pride ourselves on delivering an outstanding customer experience. Our infrastructure includes unmetered and unlimited public and private network traffic, free of any caps or additional charges. Moreover, we equip all our hosting services with complimentary anti-DDoS protection, allowing you to relax knowing that your applications are protected from external threats that may interfere with their functionality. Our unwavering commitment to your security and peace of mind is something we take seriously, making sure you can focus on what truly matters—growing your business. With us, you can expect not only reliability but also a partnership dedicated to your success.

Pricing

Price Starts At:
$4 per month
Free Trial Offered?:
Yes

Screenshots and Video

Rootpal Screenshot 1

Company Facts

Company Name:
Rootpal
Date Founded:
2019
Company Website:
rootpal.com

Product Details

Deployment
SaaS
Windows
Linux
Training Options
Documentation Hub
Video Library
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Rootpal Categories and Features

VPS Hosting

Access Control / Permissions
FTP
Managed VPS
Multi-Server Management
One-Click Apps
Root Access
SSD Storage
Unmanaged VPS
Upload Custom ISO

Dedicated Server Hosting

24/7 On-site Support
Built-in Backup Drives
DDOS Protection
IMPI Access
Off Server Backups
Root Level
SSD Storage
Uptime SLA

Rootpal Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Owner
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    AVOID AT ALL COSTS!

    Date: Jun 27 2022
    Summary

    You should avoid Rootpal at all costs. If you value your time, money, and business/brand, you should choose any other hosting service. I am in the middle of switching to DreamHost as a result of Rootpal's terrible service. I can't even get to my sites to migrate them, which is miserable, so until the sites are back up, I'm stuck with them, but the second I have access again - I AM GONE.

    Positive

    Nothing at all. There are no redeeming qualities of this platform and it should never be considered by anyone.

    Negative

    Everything. Ridiculous downtime (just this weekend along I'm at 24 hours down - that's half the weekend...), terrible support that's incompetent in more ways than one, and slow speeds.

    Read More...
  • Reviewer Name: Lubomír B.
    Position: CEO
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    My experience after a year of use:

    Date: Jul 02 2022
    Summary

    Average hosting services. The support is awful. This is the worst hosting service in the world. If you run a business and want your business to succeed, never use any service provided by Rootpal.

    Positive

    Easy to setup, instal apps and manage websites.
    There is nothing more. You have the possibility to do nearly anything.

    Negative

    Outages in the order of hours are no exception.
    Unavailability of services or support is standard.
    Imagine putting your clients' sites here.
    Their slogan from their site: "We provide you with a unique and unmatched hosting experience, delivering 99.99% uptime & 24/7 support" it is pure fiction and has nothing to do with reality.
    Worst hosting experience I've had.
    If you want to lose business and feel frustrated, order their services.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Managing Director
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Solid solutions for my business

    Updated: Nov 05 2021
    Summary

    Rootpal has picked mature and robust solutions for their offerings, which gives me confidence that they will be successful.
    My websites are in good hands.
    I totally love their Youtube channel, the videos are on point. Super helpful.
    They offer other services which I will try when the time comes.

    Positive

    There are literally no imposed limits, not bandwidth, visitors, database size, use of plugins, etc. I don't have to work around limitations. Their tech is fast and their support too. Managing of websites is done using Plesk, which I had not seen before but now I think it's the best. Light years ahead of the pack. Very intuitive and easy to use, this makes me more productive.
    The features available to me are mind-blowing, I actually need fewer plugins on my websites.
    Great documentation for Plesk and more things you needs to know.
    Questions are being answered and as its managed support, they will do it for you.
    Zero nagging points to sell me more stuff, it's cleanest UI/UX (worth mentioning).

    Negative

    A few months ago support was a bit slow but that has changed.
    I know I will not be happy with other hosting companies after this experience (I hope we will be together forever :)

    Read More...
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