Katana Cloud Inventory
The Katana Cloud Inventory platform offers an integrated view of your business, featuring real-time inventory and manufacturing oversight, batch tracking for comprehensive traceability, a dedicated Shop Floor App for complete control at the manufacturing level, an open API for seamless integrations, and an expanding network of channel partners.
With real-time inventory insights, you can access current data to make well-informed decisions, effectively avoiding issues like stockouts and overstocking. This ensures you maintain full visibility of product locations, arrivals, and quantities, which is crucial for operational efficiency and accurate stock management.
The platform also includes built-in purchase order management, allowing businesses to make data-driven purchasing choices based on specific material needs and reorder thresholds. Users can generate purchase orders directly through Katana and monitor potential delays to fulfill customer demands promptly.
In terms of manufacturing operations management, you can establish your bill of materials and processes to enhance production scheduling, balance raw material and finished goods levels, and keep a close eye on manufacturing costs for a more efficient production workflow.
Moreover, the omnichannel sales management feature consolidates all your B2B and B2C sales orders, enabling quick identification of available items for sale, thereby significantly streamlining your order fulfillment process and enhancing overall operational effectiveness. This comprehensive approach not only drives efficiency but also supports sustainable growth in your business.
Learn more
onPhase
onPhase is an all-in-one financial automation platform designed to simplify the back-office processes of businesses. It enables organizations to automate their invoice processing, payment collections, approvals, and document management with ease. Through AI-driven workflows, onPhase ensures that invoices are captured and routed swiftly, while offering 2-way, 3-way, or 4-way matching for better financial accuracy and control. The platform’s document management system securely stores contracts, W-9s, and other financial records, ensuring that they remain compliant and easy to access. With its seamless integration with top ERP systems like NetSuite, SAP, and Microsoft Dynamics, onPhase allows real-time data syncing without the need for manual re-entry, enhancing efficiency and eliminating data discrepancies. Businesses using onPhase can also benefit from customizable workflows and better visibility into their financial processes, making it easier to manage and track approvals. The platform’s AI-driven features ensure that businesses are operating at peak performance, with more time to focus on high-value tasks.
Learn more
WeSupply Labs
WeSupply Labs helps online retailers enhance their customer experience after a sale, offering comprehensive services designed to create a seamless journey for consumers. Their features include proactive delivery notifications, package tracking, return management, and a store locator equipped with SEO schemas and social media integration. Additionally, they provide options for curbside and in-store pickup, along with an advanced Delivery Estimate Algorithm that leverages historical data. Customers can also participate in satisfaction surveys that measure their overall experience and Net Promoter Score. Analytics and statistics empower businesses to make informed decisions, while a branded tracking page delivers a top-tier self-service tracking experience.
In terms of integrations, WeSupply Labs fully connects with Magento 2 for order tracking, returns, and store pickup, and also offers complete integration for Shopify covering order tracking and returns. For BigCommerce, integration is available through the Zapier App for order tracking, and Celigo provides full integration with Netsuite, ensuring a versatile ecosystem for various e-commerce platforms.
Learn more
WISMOlabs
WISMOlabs is a powerful solution designed to enhance post-purchase customer service for eCommerce retailers. It offers features such as shipment tracking, timely notifications, and more, ensuring that customers are engaged when they are most receptive. By fostering brand loyalty through personalized interactions and smart marketing, this tool keeps customers informed throughout their order journey. Retailers utilizing WISMOlabs can achieve an impressive ROI of 20-30X, boost brand loyalty, and enhance customer lifetime value (LTV) by at least 100%. Additionally, it helps improve customer satisfaction rates and can reduce WISMO-related support inquiries by up to 90%. When customers feel confident in your service and experience high-quality support, they are more likely to make repeat purchases. It's crucial to present relevant marketing content at the right moments to maximize engagement. Research shows that customers typically check on their orders between three to six times, highlighting the importance of a seamless tracking experience, which is the retailer's responsibility rather than that of the shipping carrier. Therefore, creating a smooth and hassle-free post-purchase process is essential for maintaining customer trust and loyalty.
Learn more