Runbook Studio Integrations

Salesforce’s CRM offerings for small businesses come in two comprehensive suites: Starter Suite and Pro Suite, each crafted to fuel growth by connecting key business functions in one seamless platform. Starter Suite is ideal for small businesses beginning their CRM journey, combining marketing, sales, service, and commerce tools with easy setup and AI-driven guidance, supported by a free 30-day trial and 40% off pricing. Pro Suite elevates this experience with greater customization options, powerful automation, real-time chat, sales quoting and forecasting, and access to hundreds of additional apps via AppExchange, making it perfect for businesses with evolving and complex needs. Both suites include features such as campaign templates, smart segmentation, case management, and storefront builder, allowing businesses to build strong customer relationships and grow revenue across multiple channels. Pro Suite customers also benefit from enhanced pipeline visibility, streamlined payment processes, and comprehensive customer service automation to improve operational efficiency. Salesforce’s rich resource ecosystem — including Trailhead courses, live events, and an active community — supports businesses in maximizing their CRM investment. Customer testimonials emphasize the scalability and flexibility of these solutions, showing how Salesforce adapts to changing business demands. Whether launching or expanding, these CRM suites ensure companies have the tools they need to succeed and scale without switching platforms.

Microsoft Azure is a dynamic cloud computing platform designed to streamline the development, testing, and management of applications with speed and security. By leveraging Azure, you can creatively turn your ideas into effective solutions, taking advantage of more than 100 services that support building, deploying, and managing applications across various environments such as the cloud, on-premises, or at the edge, all while using your preferred tools and frameworks. The ongoing innovations from Microsoft ensure that your current development requirements are met while also setting the stage for your future product goals. With a strong commitment to open-source values and support for all programming languages and frameworks, Azure grants you the flexibility to create and deploy in a manner that best fits your needs. Whether your infrastructure is on-premises, cloud-based, or edge-focused, Azure is equipped to evolve alongside your existing setup. It also provides specialized services for hybrid cloud frameworks, allowing for smooth integration and effective management. Security is a key pillar of Azure, underpinned by a skilled team and proactive compliance strategies that are trusted by a wide range of organizations, including enterprises, governments, and startups. With Azure, you gain a dependable cloud solution, supported by outstanding performance metrics that confirm its reliability. Furthermore, this platform not only addresses your immediate requirements but also prepares you for the future's dynamic challenges while fostering a culture of innovation and growth.

If you're seeking a straightforward IT service desk solution, Freshservice stands out as an excellent option. This user-friendly ITIL service desk offered by Freshworks enables organizations to modernize their IT operations and other business processes without the burden of complexity or excessive costs. Freshservice encompasses all the essential tools teams require to efficiently manage proactive IT services, featuring capabilities such as asset management, ticketing, configuration management, and improved impact analysis, along with powerful incident management features. By adopting Freshservice, businesses can streamline their IT service delivery and enhance overall productivity.

Microsoft SQL Server 2019 merges cutting-edge intelligence with robust security features, presenting a wealth of additional tools at no extra expense while maintaining exceptional performance and flexibility tailored for on-premises needs. Users can effortlessly migrate to the cloud, fully leveraging its operational efficiency and nimbleness without modifying their existing codebase. By harnessing Azure, organizations can speed up the generation of insights and engage in predictive analytics more effectively. The development process remains versatile, empowering users to select their preferred technologies, including those from the open-source community, all backed by Microsoft's continuous innovations. This platform facilitates straightforward data integration within applications and provides an extensive range of cognitive services designed to nurture human-like intelligence, accommodating any data volume. AI is fundamentally woven into the data platform, enabling faster insight extraction from data stored both on-premises and in the cloud. Combining proprietary enterprise data with global datasets allows organizations to cultivate a culture steeped in intelligence. Moreover, the adaptable data platform ensures a uniform user experience across diverse environments, significantly reducing the time required to launch new innovations; this flexibility enables developers to create and deploy applications in multiple settings, ultimately boosting overall operational productivity and effectiveness. As a result, businesses can respond swiftly to market changes and evolving customer demands.

Adopt digital workflows and witness the growth of your team. By utilizing cutting-edge solutions, your organization can significantly improve efficiency and promote heightened employee involvement. ServiceNow transforms traditional manual processes into streamlined digital workflows, ensuring that employees and customers alike benefit from timely and efficient support. With ServiceNow, you not only access digital workflows that enhance user satisfaction but also amplify overall productivity for both employees and the organization. Our platform simplifies complex tasks through a cohesive cloud system known as the Now Platform, which is a smart and intuitive solution designed for contemporary work settings. You have the option to choose from our ready-made workflows or create bespoke applications tailored to your specific requirements. Built on the Now Platform, our extensive product lineup addresses vital IT, Employee, and Customer Workflows, offering the enterprise solutions essential for a comprehensive digital evolution. Elevate the experiences you provide and unlock the productivity you desire, now further enhanced with built-in mobile capabilities for daily tasks throughout your organization. Transitioning to digital workflows is not merely advantageous; it is crucial for remaining competitive in the rapidly evolving business environment, as it empowers teams to adapt and thrive in challenging conditions.

Azure DevOps is a comprehensive cloud-based development suite designed to empower teams to plan, build, test, and ship software efficiently and securely. It offers a full range of services including Azure Boards for agile project management, Azure Pipelines for continuous integration and continuous delivery (CI/CD), Azure Repos for source control using Git, Azure Test Plans for manual and automated testing, and Azure Artifacts to manage dependencies and packages. Integration with GitHub Copilot enhances developer productivity by providing AI-driven coding assistance directly within workflows. The platform’s security infrastructure is robust, backed by over 100 global compliance certifications and a dedicated team of 34,000 security engineers. Azure DevOps supports multiple programming languages and deployment targets, and integrates seamlessly with popular tools like GitHub, Zendesk, and Talkdesk. Managed DevOps agent pools provide scalable, secure, and cost-effective infrastructure for running build and release pipelines. Customer stories from leading companies like Vodafone, Novo Nordisk, and Lumen highlight significant improvements in developer productivity, software release frequency, and operational efficiency. With flexible licensing and pay-as-you-go options, Azure DevOps is accessible for organizations of all sizes. The platform also offers extensive resources including ROI calculators, educational content, and expert support. By combining AI, security, and developer-friendly tools, Azure DevOps accelerates software innovation while maintaining compliance and operational excellence.

Automate those tedious, repetitive, and error-laden tasks associated with cloud management to save time and improve accuracy. By utilizing the Azure Automation service, you can focus on high-impact activities that truly add value to your business. This service significantly reduces the likelihood of errors and boosts operational efficiency, which can lead to decreased costs. You can effortlessly manage updates for both Windows and Linux systems across hybrid environments while ensuring compliance with update standards across Azure, on-premises, and various other cloud solutions. Moreover, scheduling deployments allows you to install updates during predetermined maintenance windows, ensuring minimal disruption. The platform also supports the creation and management of PowerShell configurations, the importation of configuration scripts, and the generation of node configurations directly in the cloud. Additionally, Azure Configuration Management provides capabilities for monitoring and automatically updating machine configurations across both virtual and physical systems, whether they run on Windows or Linux, in the cloud or on local infrastructure, facilitating effective management across varied environments. This holistic strategy not only improves operational agility but also fosters an environment ripe for innovation within your organization, ultimately transforming how you approach cloud resource management.

AD360 is a comprehensive identity management solution that oversees user identities, regulates resource access, enforces security measures, and guarantees compliance with regulations. With its user-friendly interface, AD360 simplifies the execution of all IAM tasks. This solution is compatible with Windows Active Directory, Exchange Servers, and Office 365, providing a versatile platform for managing identities. Users can select from various modules tailored to their needs, facilitating the resolution of IAM challenges across hybrid, on-premises, and cloud environments. From a single console, you can efficiently provision, modify, and deprovision accounts and mailboxes for numerous users simultaneously. This capability extends to managing accounts across Exchange servers, Office 365, and G Suite. Additionally, the platform supports bulk provisioning of user accounts by utilizing customizable templates for user creation and allows for easy data import from CSV files, making the process even more streamlined. Overall, AD360 is designed to enhance productivity and security in identity management.

BMC Helix Business Workflows provides versatile omni-channel experiences that improve the delivery of business services. This modern case management solution caters to multiple departments, including HR and facilities, and is built for scalability, effective management, and automation. As a smart service management platform, it empowers business leaders to supervise, automate, and enhance service delivery, leading to maximum efficiency. By transforming the way organizations interact, manage, innovate, and scale their services via a unified platform, it enables employees to design the workflows needed for autonomy and responsiveness. This customized employee experience not only increases engagement and productivity but also redefines the relationship between business operations and IT, helping the organization evolve into a cognitive enterprise. Additionally, it fosters a cohesive environment that encourages collaboration and innovation at every level, further driving the company's success. Ultimately, the integration of these features positions businesses to adapt swiftly to changing demands and stay ahead in a competitive landscape.

Seamlessly expand environments from 1,000 to tens of thousands of nodes while benefiting from comprehensive monitoring of performance, traffic, WAN, and switch ports, including automated change and configuration management, as well as integrated IP address management, all within a single network automation software platform. The NAM network automation solution provides essential insights into numerous facets of your network, such as faults, availability, performance, bandwidth, and configuration, all accessible via a centralized console. Recognizing that every network has its own distinct characteristics, you can effortlessly customize dashboards, maps, alerts, and reports to suit the specific requirements of your environment. Additionally, the enterprise network monitoring system supports a self-service installation and deployment process, allowing you to initiate setup without relying on professional services or consultants, which in turn frees you to concentrate on other critical projects. This adaptability not only simplifies operations but also significantly boosts overall efficiency in effectively managing your network infrastructure. Ultimately, this ensures that your organization can respond swiftly to changing demands while maintaining high levels of performance and reliability.

Improving the efficiency of service and support, as well as increasing business satisfaction, starts with the capability to anticipate and mitigate downtime. EV Observe functions as an all-encompassing monitoring solution specifically designed for networks, IoT devices, IT infrastructure, cloud environments, and application oversight, guaranteeing a smooth end-to-end service experience. This innovative platform enables organizations to take a proactive and predictive approach to service support, delivery, and observability, promoting collaborative self-help and self-healing features while offering deep insights into performance and availability metrics. By adopting this strategy, teams can focus on enhancing value and driving innovation that fuels business success, which in turn results in improved employee engagement, enriched customer experiences, increased productivity, and bolstered resilience. Tailored for SaaS monitoring across multiple clients and locations, it also includes a robust software production tool that covers all software processes and encourages the adoption of DevOps methodologies for greater operational efficiency. Ultimately, the comprehensive design of our platform empowers organizations to swiftly adapt to the evolving demands of today's digital landscape, ensuring they remain competitive and responsive. This flexibility is crucial for navigating the complexities of modern business environments.

The latest version of Microsoft's flagship productivity software, Microsoft Office 2024, introduces a range of advanced tools tailored for document creation, data analysis, collaborative work, and presentation design. It comes with a streamlined user interface that enhances usability, as well as improved workflows and superior integration with cloud platforms like OneDrive, facilitating real-time collaboration within applications such as Word, Excel, PowerPoint, and Outlook. Furthermore, the suite boasts enhanced AI capabilities, which include features like predictive text, advanced data visualization, and automated design suggestions, all designed to boost productivity and operational efficiency. Microsoft Office 2024 emphasizes accessibility, security, and cross-platform compatibility, ensuring a uniform experience whether users access it on desktop, web, or mobile devices. Additionally, this version addresses the varied requirements of users, making it a highly adaptable option for both personal and professional use, thereby solidifying its place as a leading productivity suite in today's digital landscape. It is designed not just to meet current demands but also to anticipate future needs in the evolving workspace.

Atlassian Data Center is designed as a self-managed enterprise solution that prioritizes high availability, scalability, and diverse infrastructure options for key Atlassian applications. This platform includes various products like Jira Software, Confluence, Bitbucket, Jira Service Management, Crowd, and Bamboo, providing organizations with the tools needed to tackle complex requirements using integrated enterprise features. Its flexible deployment options permit companies to run applications on in-house hardware, in virtualized environments, or through cloud service providers like AWS and Azure, which supports the enhancement of IT infrastructure while preserving control and security. Notable benefits include high availability achieved through efficient clustering, ensuring uninterrupted access to applications even during node failures, alongside scalability that allows for the effortless addition of new nodes to the cluster without service disruption. In addition, this solution is especially beneficial for businesses aiming to streamline their operations while guaranteeing that their infrastructure remains both dependable and secure. Ultimately, the versatility and robustness of Atlassian Data Center make it a strategic choice for organizations focused on growth and efficiency.

Leverage the power of the enterprise workload engine to improve efficiency, enhance security measures, and foster innovation within your company. The newest iteration of vSphere delivers essential services designed for the current hybrid cloud landscape. It has been revamped to include integrated Kubernetes, enabling traditional enterprise applications to run smoothly alongside modern containerized solutions. This transformation aids in updating on-premises infrastructure through efficient cloud integration. By adopting centralized management systems, obtaining global insights, and applying automation, productivity can be significantly enhanced. Furthermore, you can take advantage of additional cloud services to optimize your operations. In response to the needs of distributed workloads, networking capabilities on the DPU are fine-tuned, resulting in better throughput and lower latency. This strategy also frees up GPU resources, which can be utilized to accelerate the training of AI and machine learning models, even those that are more complex. Ultimately, this cohesive platform not only simplifies operations but also facilitates your organization’s advancement in a rapidly changing digital environment, allowing for sustained growth and adaptation.