SO Connect Reviews

Birdeye stands out as the leading platform for managing reputation, social media, and customer experiences for local brands and businesses with multiple locations. More than 150,000 enterprises utilize Birdeye’s AI-driven solution to enhance their online visibility, boost their reputation, simplify social media management, engage through various digital platforms, and provide an exceptional customer experience that leaves a lasting impression. This powerful platform is designed to meet the unique needs of businesses striving for excellence in customer interactions.

Collecting reviews is straightforward and our mission is to assist you in gathering videos, photographs, and written testimonials from your clientele. These authentic reviews are showcased on your website, Google, and across your social media channels. Many of our customers see a notable boost in conversions shortly after displaying real feedback. Last year, we introduced four innovative features—such as SMS collection, video reviews, and options for social proof and influencer marketing—all at no cost to our clients. This allows your customers to easily share their thoughts through a fully tailored and branded email collection process. You can provide various methods for customers to submit reviews, including SMS, Facebook, live chat, and in-person collection. Well-crafted and visually appealing emails lead to improved conversion rates. Additionally, you can personalize your customer emails with our user-friendly WYSIWYG editor or delve into the code for deeper customization. With these tools at your disposal, enhancing customer engagement has never been easier.

Provide and manage tailored WiFi marketing solutions specifically designed for local businesses. Improve the guest WiFi experience through a personalized white label platform that caters to unique needs. Aid brick-and-mortar stores in collecting social data, analyzing visitor statistics, and optimizing loyalty marketing through guest WiFi services. By utilizing email marketing campaigns and social media promotions, WiFi marketing can significantly boost sales for a wide range of products. Assist local enterprises in gathering valuable guest information and implementing effective loyalty marketing initiatives. Create new recurring revenue streams within existing managed guest WiFi infrastructures. Seamlessly incorporate WiFi marketing into your software bundles and overall service offerings. Advocate for WiFi marketing among Internet subscribers to enhance revenue generation. Utilize a flexible and user-friendly API that integrates smoothly with various software solutions. Generate additional revenue with an integrated Ad Server that supports both banner and video advertising content. Leverage your clients' guest WiFi systems to manage all customer interactions while preserving your branding, logos, and domains intact. This comprehensive strategy not only fosters stronger customer engagement but also reinforces your role as a vital ally in the local business ecosystem, paving the way for future collaborations. Ultimately, this approach positions your services as indispensable to local enterprises seeking growth and enhanced customer relationships.