Sawyer Reviews

The product is reliable & the team is very responsive, the change of features is hard. Overall great! I just wish they informed us when changes would go into effect and allow us to go back to prior versions if needed to adjust.

This product does everything we need it to and is reliable, which is key. No other product offers the features we need so it's become essential, and the support team is responsive, caring, and helpful. Excellent personalized customer service!

Product changes make you reinvent the wheel often.

I love the ease of working with Sawyer as both a person who sells classes, and as a parent who has bought classes for my child. There are a few features that aren't as intuitive as they could be, Overall, I am happy with the service.

I love the ease of the links, and how easy it is for parents to buy classes. I love being able to upload our information and graphics with minimum work, and I love that we can give refunds. I also like how quickly we get paid :).

Some features on our admin section (not the customer-facing side) are hard to find, like our rosters, and sometimes I find it hard to see where our information is. It's not as intuitive as it could be.

Sawyer has been an amazing business tool! Highly recommend to any small business looking for a budget-friendly event registration system. I can access Sawyer on my laptop and phone if I’m on the go. The best feature on Sawyer is being able to mass email and/or text clients signed up for an event or camp. This is great for camp reminders/changes to an event/weather cancellation. With the click of a button, I can type my message and hit send. No more copy and pasting email addresses or having to text/call people from my phone.

I have saved so many HOURS on the computer since using Sawyer. I love that Sawyer collects all the client information and stores it (Ex. online camp forms—-emergency contact, allergies, etc.), sends confirmation emails to the clients and administrators as well.

The program is very easy to navigate and create events/camps. Transferring students to a different event date or issuing refunds is effortless. Everything is in one place and organized…no need for hard copies/paper documents anymore!

The registration system is easy for clients to use as well. After events, Sawyer will automatically send “rate your experience” type emails and also reminder emails about upcoming events. Not too many though that it’s annoying.

I would like to see more flexibility with running reports (Ex. Running a financial report for one specific event(s).)

Sawyer made life so much easier for me. It was the best change I've made to the back end functioning of my business.

-usability
-multiple levels of usage (manager, teacher, scheduler)
-color coded (clear and pretty!)
-easy for families to sign up

Sawyer is best for semester pricing. It is clunky to set it up have families pay for classes on a monthly schedule when each month has a varying amount of classes due to holidays, vacations, etc.

Overall, Sawyer is a wonderful site. Sawyer has made it possible to navigate their site with ease.

Sawyer's website is very organized. You can find everything you need in a matter of minutes. The homepage is easy to navigate.

I like everything about Sawyer. I have been using Sawyer for the past four years and it had been wonderful. It is easy to use and

Easy to use and payout is quick. I think the customer service is top notch. I like knowing people can find our camp through your site.

I have been using Sawyer since 2020 for our farm animal science camp. The registration process is user friendly.

Using Sawyer gives our camp a notch about the rest because of the professional looking site.

Thank you.

The registration process should capture t-shirt sizes.

Great product and team support. Cost effective, handy and efficient tool. Issues were addressed quickly. Over past 3 years tool has improved a lot.

Team support, features. Ease of use and also price. Whenever we had issues they were resolved very quickly. Also integration with our website was easy.

Would like to find an easy way to get reports who is paying every month. And also would like to use this tool for better attendance check. I am still unsure how to use.

Overall I am very pleased with Sawyer. When my website went down I was super glad I had my Sawyer link so that I could at least direct customers to my registration page that lists all of our offerings.

The registration platform has allowed me to organize my offerings and present them to the public automatically through the Sawyer Marketplace. My customers can register through the Sawyer platform effortlessly and I do not have to worry about registration glitches or errors. I immediately receive an email when a customer registers for a class or program. The Financials are also well organized and deposited into my bank account in a timely manner, I would however like it to be sooner as in immediate or the next day. I like how I can see my total sales number big and bold on the Financials page. I also like how I can easily message all the students in a particular class and also be able to look up any clients' information easily because of the data bank that is stored when customers register. There are many other features I like but in general Sawyer has made running my business a lot easier.

Some of the features are a little too difficult to figure out and remember. One issue I have is that a sibling discount cannot be applied if the customer chooses to pay monthly.

We have been with Sawyer for 3 years and will continue being with them. We are satisfied with the platform. We love Sawyer!

I like that the setup of class offerings is easy and quick. Once the listings are set, creating the schedules is smooth and efficient. I am impressed by the customer support team, they respond within a few hours sometimes minutes. They follow up regularly to know if the problem was solved.

It is a lengthy process to make changes to the calendar. It takes a long time to cancel/ change sessions once they are on the calendar.

Sawyer is indispensable to my business at this point. I don't know how I got along without it in the past!

I love how easy it is to use and how much time it has saved me. I used to collect registrations, put them on a spreadsheet, send a separate invoice, and then record payments manually. It took hours that I could have been using to grow my business. Sawyer has streamlined everything!

I wish there were a way to edit customer profiles, like when they notify me that their email or phone number has changed. I also wish there were a way to send a mass email to every contact, and to see which contacts on the list are new so I can add them to my mailing list without having to sort through hundreds of email addresses.