What is SeatGeek?

List your tickets, establish a price, and collect your payment seamlessly. With our straightforward pricing model, you’ll maximize your earnings. Upon uploading your tickets, we will automatically input all necessary information for you. Additionally, you have the flexibility to adjust or remove your listing at any time prior to the sale of your tickets. Don’t settle for less! Make sure to obtain a fair price by leveraging our Deal Score-based pricing recommendations. The price you set is the amount you’ll receive. We keep seller fees low, allowing you to retain a greater share of your profits. SeatGeek Enterprise provides an extensive array of services tailored to create a ticketing ecosystem that offers venues and rightsholders exceptional flexibility, transparency, and revenue potential. Through our partnership, we aim to revolutionize the ticketing industry, making it more accessible, user-friendly, and advantageous for all stakeholders involved. We believe in the power of innovative technology to effectively empower organizations, as opposed to the historical trend of technology stifling advancement. This shared vision with our partners has led to significant changes, and collectively, we are working to enhance the future of ticketing for everyone. Our commitment to collaboration and improvement drives our mission forward.

Pricing

Free Trial Offered?:
Yes

Integrations

All SeatGeek Integrations
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Screenshots and Video

SeatGeek Screenshot 1
SeatGeek Screenshot 1

Company Facts

Company Name:
SeatGeek
Date Founded:
2009
Company Location:
United States
Company Website:
seatgeek.com

Product Details

Deployment
SaaS
Windows
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Support
Web-Based Support
Standard Support
24 Hour Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

SeatGeek Categories and Features

Ticketing Software

Barcode / Ticket Scanning
Box Office Management
Concessions Management
Customer Database
Event Management
Fundraising Management
General Admission
Kiosk Ticketing
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS
Print-at-Home
Reserved Seating
Season Tickets
Ticket Brokering
VIP & Discount Tickets

SeatGeek Customer Reviews

Write a Review
  • Reviewer Name: Peter B.
    Position: Field service eng
    Has used product for: Less than 6 months
    Uses the product: Yearly
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Scam company do not use

    Date: Feb 17 2024
    Summary

    Have complaints going with the Better Business Bureau, the BBB gives SeatGeek an F rating and it's obvious that SeatGeek is a scam company.

    Positive

    Nothing, SeatGeek had my money for 2 months and never delivered the tickets. The assured me they would get me tickets as I was assisting a one legged DAV around Sanford Stadium.

    Negative

    Paid for Georgia Bulldog football tickets 9/23 for an 11/11/23 game.tickets confirmed but not delivered ,said they would be there 24 hours before the game. Traveled from Boston to Georgia with a disabled vet. Tickets never delivered missed game. SeatGeek had other tickets on the site, I offered to take single tickets, they resold my ticket for more money and cost me $3000 in travel expenses, not to mention ruining a DAV's veteran day. SeatGeek knew about the dav's situation and let me know that being a disabled vet meant nothing to SeatGeek and that I would be getting a refund. Tough luck.

    Read More...
  • Reviewer Name: Bobbi Turner S.
    Position: Retired
    Has used product for: 1-2 Years
    Uses the product: Yearly
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Impossible to get a refund when show rescheduled

    Date: Apr 06 2023
    Summary

    Terrible... frustrating... nonsensical... arbitrary... tight with my money, confusing policies and no flexibility.

    Positive

    Easy to get tickets, that's it, they have very poor real help.

    Negative

    This business is a big mess of gobbly gook! Bought tickets using my credit card for the Stevie Nicks concert in Houston and 24 hours before the show, I was notified it was rescheduled. Wanted to see her and tried to make the rescheduled date work but couldn't. After at least 8 emails back and forth, they agreed to at least allow 100% of the paid amount to be saved for future use. When I tried to use it a few months later, the system informed me I had to buy tickets at least the same amount as original tickets. No tickets were available at the same amount. There were lots for less tho. I ended up spending another $150 plus the original $585 to just use my $585. Now, a week before that show, it is rescheduled for a full year from the planned date. I asked for a refund and they only refunded the second amount, not the original $585. Such BS! After all this crap with them and their ridiculous rules, I am still out $585. They keep saying "so sorry" but refuse to do what's right! I will warn as many people as I can on as many sites as possible to avoid any dealings with these thieves.

    Read More...
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