What is Sellio?

Sellio is a cloud-based customer support platform specifically designed for small teams managing interactions across multiple websites and messaging services. It features an integrated live-chat widget that can be easily embedded, alongside a shared inbox capable of consolidating communications from website chats, email, and popular messaging platforms such as WhatsApp, Instagram, Facebook Messenger, Telegram, and SMS via Twilio; moreover, teams can also handle discussions originating from Slack and Discord. Members of the team have the ability to assign conversations, add internal notes, view customer histories, and efficiently streamline their responses. AI agents are designed to handle inquiries from website chats using a business's unique content, with the capability to escalate conversations to human agents when necessary; however, it's important to note that AI responses are limited strictly to website interactions, while all other communication channels require human management. In addition to its chat functionalities, Sellio offers ticket management, customizable routing rules, automated workflows, pre-saved responses, comprehensive customer profiles, feedback options, and support analytics. This platform is especially advantageous for SaaS companies, online retailers, and any small teams focused on enhancing their customer support efforts. A free plan is available, while subscription levels offer extra seats, channels, automation capabilities, and allowances for AI usage, making it an adaptable option for expanding businesses. Furthermore, Sellio's goal is to foster better team collaboration and heighten overall customer engagement through its wide array of features, ultimately leading to a more effective support experience. Each of these elements contributes to a more cohesive and productive customer service environment, ensuring that teams can meet their clients' needs efficiently.

Pricing

Price Starts At:
$0/month
Price Overview:
The Free plan is $0/month. Mini is $45/month, or $36/month with annual billing; Essentials is $95/month, or $76/month annually; Plus is $295/month, or $236/month annually. Annual prices are 20% lower. Prices are in USD and exclude VAT. Paid plans include a 7-day free trial.
Free Version:
Free Version available.
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, Sellio provides an API
All Sellio Integrations
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Screenshots and Video

Play Video Manage customer conversations, AI responses, and team collaboration from one shared inbox. Engage website visitors instantly with AI-powered live chat, voice support, and seamless human handoff. Create and customize AI agents trained on your business knowledge to automate customer support. Organize, assign, and track support tickets with a visual Kanban board. Build intelligent AI agents that deliver instant answers and connect customers with your team. Sellio Screenshot 6

Company Facts

Company Name:
Sellio
Date Founded:
2026
Company Location:
Morocco
Company Website:
sellio.chat/
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Product Details

Deployment
SaaS
Mac
Training Options
Documentation Hub
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English
French
German
Spanish
Arabic
Japanese
Korean

Sellio Categories and Features

Live Chat Software

AI Customer Support Agents

Sellio Customer Reviews

Write a Review
  • Reviewer Name: Khalid N.
    Position: CEO
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Reliable AI customer support platform for growing teams

    Date: Oct 22 2026
    Summary

    Overall, I had a very good experience with Sellio. It offers a strong mix of shared inbox, live chat, and AI support features in one platform. The interface is clean, the setup is straightforward, and it feels like a practical solution for businesses that want to improve customer support and response times.

    Positive

    Sellio makes it easy to manage customer conversations in one place with a clean inbox, live chat widget, AI replies, and helpful workflow tools. It is simple to set up, easy to understand, and saves time for small teams that want faster support without adding too much complexity.

    Negative

    Some advanced features may still need a bit more polish, and new users might need a little time to explore everything properly. I would also like to see more integrations and more customization options as the product continues to grow.

    Read More...
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