What is SendGrid?

Join the email service that developers and marketers rely on for efficiency, scalability, and expertise in delivery. The Twilio SendGrid Email API, along with its unique Mail Transfer Agent (MTA), user-friendly console, robust features, and knowledgeable email professionals, simplifies the process of ensuring your emails are delivered swiftly and seamlessly.

Whether your needs involve sending a mere 100 emails or an astounding 100 billion, SendGrid is designed to grow with you, all while enhancing inbox placement and maintaining your reputation as a reliable sender. You can keep an eye on engagement metrics and improve deliverability through our Deliverability Insights dashboard. Additionally, you can easily integrate with our RESTful APIs and SMTP in just minutes, utilizing sample code libraries available in seven different programming languages, along with interactive documentation, templates, and an array of other resources to support your email initiatives.

Pricing

Price Starts At:
$19.95 per month
Price Overview:
Free - $0/mo for 100 emails/day forever
Essentials - starting at $19.95/mo
Pro - starting at $89.95/mo
Premier - custom pricing
Free Version:
Free Version available.
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, SendGrid provides an API

Screenshots and Video

Company Facts

Company Name:
Twilio SendGrid
Date Founded:
2009
Company Location:
United States
Company Website:
sendgrid.com/en-us
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Webinars
Video Library
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Startup
Supported Languages
English

SendGrid Categories and Features

eCommerce Marketing Software

AB Testing
Abandoned Cart Email
Analytics / ROI Tracking
Customer Data Profiles
Dynamic Content
Email Marketing
Email Personalization
Facebook Ads
Google Ads
Product Recommendations
Push Notifications
Retargeting
SMS Marketing
Search Marketing
Segmentation
Signup Forms & Popups
Social Marketing
Triggered Emails
Website Visitor Tracking

Transactional Email Service

A/B Testing
Contact Database
Dynamic Content
Email Monitoring
Mailing List Management
Reporting/Analytics
Spam Check
Template Management

Marketing Automation Software

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Email Verification Software

Bulk Email Verification
Catch-all Server Detection
Disposable Email Detection
Domain Check
Mail Server Validation
Single Email Verification
Spam Trap Detection
Syntax Check

Email Tracking Software

A/B Testing
Audience Segmentation
Campaign Management
Event-Based Notifications
Location Tracking
Team Management

Email Testing Tool

A/B Testing
Accessibility Testing
DMARC Analytics
Deliverability Rates
HTML Validation
IP Blacklist Checking
Improvement Recommendations
Pre-Send Email Testing
Preview Across Browsers & Devices
Reporting / Analytics
Sender Reputation Scoring
Spam Testing

Email Template Design Software

A/B Testing
Code From Scratch
Drag & Drop Editing
Image Library
Import HTML Code
Mobile-Friendly / Responsive
Potential Issue Identification
Premade Templates
Proofing
Reporting / Analytics
Text Editor
Theme Editor

Email Marketing Software

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Email Management Software

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Email Deliverability Software

DMARC Analytics
Deliverability Alerts
Deliverability Reporting
Email Address Verification
Email Content Testing
Email Previewing
IP Blacklist Monitoring
Inbox Placement Testing
Reputation Reporting

More SendGrid Categories

SendGrid Customer Reviews

Write a Review
  • Reviewer Name: Roman M.
    Position: Sales manager
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Good tool for business

    Date: Nov 09 2022
    Summary

    This tool is very helpful for business, especially for sales to find right person's email to improve sales performance.

    Positive

    Ok, thanks for the opportunity, be honest, these are my feedback after useing, please check below.
    first pro: 80% successful rate to find right email.
    second pro: most of time input first name and family name with company website, i can find right email.

    Negative

    First con: if a person has many job positions at different companies, you only can obtain the first company information and existing person emails.
    Second con: it can't link with more social channels, like Twitter or Instagram and can't grab email in pictures and PDF files, also many information shows in Google but can't be found here.
    Third con: RocketReach can find the right email but usually GetEmail can't.
    Fourth con: the cost is high for monthly, and can't get free credits most of times.
    That's all the cons I found, i have been using this tool for more than one and a half years, anyway, thank you very much, hope your team can improve and do better.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: COO
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Works really well for us

    Date: May 23 2022
    Summary

    SendGrid has been beneficial for us getting our emails actually delivered to users and customers. Interface is also good and the suite is easy to use. Highly recommend.

    Positive

    Emails actually get delivered unlike some other email marketing services and transactional email services we were using prior to SendGrid.

    Negative

    No cons for our use cases. Does everything we need it to do.

    Read More...
  • Reviewer Name: Giancarlo F.
    Position: Marketer
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Horrible service

    Date: Apr 11 2022
    Summary

    Horrible experience. Customer was slow, didn't help at all. And the worst is that they keep charging us money for a system we DON'T USE. We keep cancelling each month, and THEY REFUSE. And they have our credit card so they keep charging. We keep asking to cancel and they say to follow their guide we keep doing. And apparently on their end THEY CAN'T DO ANYTHING.

    Avoid AT ALL COSTS.

    Positive

    Almost nothing. The system is too barebones, can't put emojis in emails, very little actual customization, other platforms are much better.

    Negative

    First of all the service didn't work. The campaigns wouldn't be sent at all and I had to call customer support. EVERY TIME. And it would take time, hours DAYS, every time.

    So we lost a lot in proper campaign timing, leads would get cold. We lost ROI there.

    Read More...
  • Reviewer Name: Jason K.
    Position: Social Media Manager
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Sendgrid and its combination with Wordpress show excellent results

    Date: Mar 18 2021
    Summary

    Sendgrid is excellent for being able to create dynamic evaluations that show all the results in each of the campaigns we run, and it is possible to combine them to compare current campaigns with information from past campaigns. Sendgrid's anti-filtering system is also very promising, making it unnecessary to resort to external verification services to know if the information in our emails is being received properly.

    Positive

    The best thing about Sendgrid is that the channels are very easy to configure, to the point that several channels can be added so that sending can be carried out with different methods. In addition to this, it is possible to work with many templates, and most of them do not require any kind of customization, as they are correctly adapted to each of our eventual needs. Among the services for marketing automation, Sendgrid is certainly one of the most varied that can be found. Creating an email does not necessarily have to be carried out from scratch, because with all the templates that Sendgrid has, it is enough to get a good base to work on. We recommend Sendgrid for the execution of drip campaigns to be executed in different time periods, as they are easy to customize.

    Negative

    In terms of integrations, Sendgrid shows a not so high level of configuration, especially when it comes to integrating the platform to Wordpress as if it were a plug-in, so that we can not notify our audience about the content on our blog with due frequency or ease through its tools for sending mass messages.

    Read More...
  • Reviewer Name: Gertie Z.
    Position: Customer Care Coordinator
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Bypass the Junk Inbox with Sendgrid

    Date: Jun 23 2021
    Summary

    Overall, Sendgrid is effective for sending out a large number of emails at once. It's a great software option to not end up in the Junk Folder of your customers!

    Positive

    Sendgrid allows our company to send updates to a vast array of consumers through email. The credentials built through Sendgrid software allow our emails to not end up in the Junk Folder.

    Negative

    I needed a lot of help setting up my account. It would be helpful to have a more user-friendly set up.

    Read More...
  • Reviewer Name: Aaron H.
    Position: CEO
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Works okay, but the shared IP was lacking

    Date: Aug 30 2021
    Summary

    I didn't have a bad experience on Sendgrid, but I didn't have a great one either. In my opinion, there are better options out there, but this one isn't bad.

    Positive

    I did like that the software was easy to use. It had a very user-friendly interface and made things easy to navigate through. Uploading contacts was a streamlined process.

    Negative

    I didn't like that their shared IP still got bad ratings. I used a few of their competitors before this, and was getting much better open rates using the same emails on the other platforms.

    Read More...
  • Reviewer Name: Sandra C.
    Position: Director of Business Development
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Secure email deliverability with Sendgrid

    Date: Mar 27 2021
    Summary

    Although this application has failures in terms of management function in the unwanted files or that of filler, it is a very practical alternative to replace traditional emails to emphasize a correct information management and a more effective communication with customers and collaborators.

    Positive

    This program provides an effective e-mail delivery facility with a remarkable ease of use. It offers us e-mail delivery management tools by creating a list of the most suitable contacts to receive them. At the same time, it has the option of e-mails that guarantee an optimization.

    Negative

    In spite of its multiple functionalities, Sendgrid does not have a spam blocking tool, which generally means that timely emails sent to our clients are automatically moved to the unwanted files. Likewise, it does not block real mails that are categorized as spam.

    Read More...
  • Reviewer Name: Lidiia B.
    Position: Head of Outreach
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Sendgrid allows us secure contact with our customers.

    Date: Apr 03 2021
    Summary

    We highly recommend this application as a tool that serves as an alternative to traditional email programmes, as it increases the efficiency when establishing contact with customers. However, it should improve the handling and supervision of messages so that they do not get lost in unwanted mailboxes.

    Positive

    With this programme we have been able to streamline our management of customer acquisition, participation and permanent contact with our customers, as it provides us with automated e-mail programming tools where we can pre-establish text to establish support and promotions with them and optimise our marketing and customer service management.

    Negative

    What we dislike the most about the application is that it does not have functions to block emails that we consider Spam and therefore our inbox is full of them. At the same time, we have received multiple problems receiving emails with our clients because the emails that we automate are classified as Spam by the other email services.

    Read More...
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