What is Sense?

Having immediate access to customer-related information from a unified source is essential for effective team collaboration. With Sense, you can simply connect your customer support platforms, and it will automatically organize, categorize, tag, and link all customer support data from your different applications. No longer will documents and help articles remain segregated; Sense will delve into all of your team's services to find pertinent resources and conversations connected to any support content you possess. This guarantees that you won't miss crucial insights about your customers and ongoing projects. Furthermore, Sense offers a customized dashboard that showcases key resources, important mentions and emails, upcoming meetings, tasks, and much more, streamlining the process of remaining informed and proactive in your customer support activities. By integrating this tool into your workflow, your team's efficiency and responsiveness can see a remarkable boost, ultimately leading to better customer satisfaction. Adopting such a comprehensive solution not only simplifies access to information but also empowers teams to collaborate more effectively.

Pricing

Price Starts At:
$4 per month
Free Trial Offered?:
Yes

Integrations

Screenshots and Video

Sense Screenshot 1

Company Facts

Company Name:
Sense
Date Founded:
2021
Company Location:
Germany
Company Website:
www.senseapp.ai/

Product Details

Deployment
SaaS
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Sense Categories and Features

Knowledge Management Software

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

More Sense Categories