CallShaper
An All-In-One Call Center Solution
CallShaper’s cloud-driven software for call centers offers a straightforward approach to call management. Inbound and outbound call center managers benefit from CallShaper's dynamic, user-friendly, and adaptable platform for optimizing their operations.
The platform is tailored to help call centers lower expenses and enhance return on investment. CallShaper collaborates with businesses to boost contact rates, monitor agent performance, manage leads and sales workflows, and optimize outreach efforts. Managers can easily route calls to different parties using the intuitive drag-and-drop interactive Voice Response (IVR) editor, which considers agent availability, type, and timing.
CallShaper also enables call centers to examine databases to identify leads, whether landline or mobile, as well as manage Do Not Call list entries and track call abandonment rates, aiding customers in adhering to Telephone Consumer Protection Act (TCPA) regulations. Supervisors have the capability to upload leads in bulk, while agents can rely on call scripts to effectively address and resolve customer inquiries. Furthermore, with predictive and preview dialing features, marketing agents can streamline their call processes and gain insights into lead information prior to engaging with clients, thus enhancing overall productivity and efficiency.
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Thinfinity Workspace
Key Features of Thinfinity Workspace 7.0:
- Utilizes Progressive Web App (PWA) technology to enhance user experience seamlessly.
- Combines Thinfinity VNC, VirtualUI, and z/Scope for unparalleled flexibility.
- Offers HTML5 terminal emulation compatible with DEC terminals, as well as TN 5220 and TN 3270 protocols.
- Includes comprehensive enterprise-grade audit logs to ensure robust security and compliance management.
- Employs a proprietary VNC protocol for effective real-time monitoring and troubleshooting.
ENHANCE USER EXPERIENCE
- Distribute essential applications, desktops, and files through a unified web portal.
- Simplify remote browser access for users, limiting them to only the necessary resources for their tasks.
STREAMLINE IT AND ELIMINATE VPNS
- Move away from traditional VPN setups and their associated complexities.
- Facilitate access from any device, including Chromebooks and mobile devices, with just a web browser—no setup required.
PROTECT YOUR BUSINESS SECURITY
- Utilize connections that are encrypted to enterprise-grade standards.
- Seamlessly integrate with both internal and external identity management systems.
- Implement two-factor or multi-factor authentication policies across all identity platforms, ensuring an additional layer of security for user access.
- This comprehensive approach not only enhances user experience but also strengthens overall system integrity, making it a vital tool for modern businesses.
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PeopleLooker
The process of uncovering information about people has become remarkably easy, revealing details that might be missed on platforms like Google. PeopleLooker goes beyond conventional people search tools by providing six unique products designed to help users find vital information effortlessly on a daily basis. Picture having almost full access to background checks on a significant number of individuals nationwide—while it may sound unbelievable, this is exactly what PeopleLooker delivers. Our detailed reports can include a variety of information, such as names, addresses, photos, phone numbers, and even records of criminal activity. Whether you’re on the hunt for someone specific or simply wish to gather more details about an individual, PeopleLooker was specifically designed for this purpose, offering a seamless way to access insights about people. By providing users with a vast collection of public data from multiple sources, PeopleLooker simplifies the people search experience, making it not only straightforward but also affordable. In contrast to other background check services, PeopleLooker sets itself apart through a strong focus on customer satisfaction, elevating our services above those offered by our rivals. This dedication to enhancing the user experience guarantees that our clients obtain the most pertinent and up-to-date information possible, making their searches more efficient. As a result, PeopleLooker stands as a trustworthy platform for anyone needing quick and reliable information about others.
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IPQS Reverse Phone Lookup
IPQualityScore provides a comprehensive Free Phone Number Lookup tool that serves as a vital resource for verifying and analyzing phone numbers across the globe. Users can input any mobile, landline, or VOIP number to receive in-depth information, including carrier details, line type, geographic location, and names of associated subscribers. Additionally, the service evaluates risk levels by examining spam scores and detecting numbers linked to scams or fraudulent activities. For individuals seeking to verify the current status of a phone number, IPQS recommends using their phone number validator, which determines if a number is operational or has been disconnected. The tool also allows for bulk processing, enabling users to upload several numbers for simultaneous evaluation, and it offers API integration for real-time lookups within different applications. This resource is instrumental in enhancing user verification techniques, preventing the establishment of fake accounts, and minimizing the chances of fraudulent transactions across various industries. Consequently, it stands as an indispensable resource for businesses striving to uphold security and ensure authenticity in their dealings, ultimately fostering trust and reliability in customer interactions.
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