ServiceNow IT Operations Management Reviews

Site24x7 offers an integrated cloud monitoring solution designed to enhance IT operations and DevOps for organizations of all sizes. This platform assesses the actual experiences of users interacting with websites and applications on both desktop and mobile platforms. DevOps teams benefit from capabilities that allow them to oversee and diagnose issues in applications and servers, along with monitoring their network infrastructure, which encompasses both private and public cloud environments. The comprehensive end-user experience monitoring is facilitated from over 100 locations worldwide, utilizing a range of wireless carriers to ensure thorough coverage and insight into performance. By leveraging such extensive monitoring features, organizations can significantly improve their operational efficiency and user satisfaction.

Grafana Labs provides an open and composable observability stack built around Grafana, the leading open source technology for dashboards and visualization. Recognized as a 2025 Gartner® Magic Quadrant™ Leader for Observability Platforms and positioned furthest to the right for Completeness of Vision, Grafana Labs supports over 25M users and 5,000+ customers. Grafana Cloud is Grafana Labs’ fully managed observability platform designed for scale, intelligence, and efficiency. Built on the open-source LGTM Stack—Loki for logs, Grafana for visualization, Tempo for traces, and Mimir for metrics—it delivers a complete, composable observability experience without operational overhead. Grafana Cloud leverages machine learning and intelligent data management to help teams optimize performance and control costs. Features like Adaptive Metrics and cardinality management automatically aggregate high-volume telemetry data for precision insights at a fraction of the cost. With AI-driven alerting and incident correlation, teams can detect anomalies faster, reduce alert fatigue, and focus on what matters most—system reliability and user experience. Grafana Cloud supports OLAP-style analysis through integrations with analytical databases and data warehouses, allowing teams to visualize and correlate multi-dimensional datasets alongside observability data. Seamlessly integrated with OpenTelemetry and hundreds of data sources, Grafana Cloud provides a single pane of glass for monitoring applications, infrastructure, and digital experiences across hybrid and multi-cloud environments. Backed by Grafana Labs’ global expertise and trusted by 5,000+ customers, it empowers organizations to achieve observability at scale—open, intelligent, and future-ready.

Edge Delta introduces a groundbreaking approach to observability, being the sole provider that processes data at the moment of creation, allowing DevOps, platform engineers, and SRE teams the flexibility to direct it wherever needed. This innovative method empowers clients to stabilize observability expenses, uncover the most valuable insights, and customize their data as required. A key feature that sets us apart is our distributed architecture, which uniquely enables data processing to occur at the infrastructure level, allowing users to manage their logs and metrics instantaneously at the source. This comprehensive data processing encompasses: * Shaping, enriching, and filtering data * Developing log analytics * Refining metrics libraries for optimal data utility * Identifying anomalies and activating alerts Our distributed strategy is complemented by a column-oriented backend, facilitating the storage and analysis of vast data quantities without compromising on performance or increasing costs. By adopting Edge Delta, clients not only achieve lower observability expenses without losing sight of key metrics but also gain the ability to generate insights and initiate alerts before the data exits their systems. This capability allows organizations to enhance their operational efficiency and responsiveness to issues as they arise.