What is ServitiumCRM?
ServitiumCRM is an advanced customer service platform designed to transform the customer support experience from reactive to proactive and ultimately predictive. By digitalizing the entire after-sales processes, it serves organizations across various sectors and locations, enhancing their service capabilities significantly. This comprehensive approach allows businesses to better anticipate customer needs and improve overall satisfaction.
Integrations
Similar Software to ServitiumCRM
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Company Facts
Company Name:
Path Infotech
Company Location:
India
Company Website:
www.servitiumcrm.com
Product Details
Deployment
SaaS
iPhone
iPad
Android
Chromebook
Training Options
Documentation Hub
Webinars
On-Site Training
Video Library
Support
Standard Support
Web-Based Support
Product Details
Target Company Sizes
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Startup
Supported Languages
English
ServitiumCRM Categories and Features
Customer Service Software
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
CRM Software
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management