What is Shadow Tracker?
Shadow Tracker® Live from Advanced Tracking Technologies provides an accessible and mobile-friendly platform that prioritizes user experience. The software boasts a straightforward interface that significantly improves usability. It is designed to work seamlessly with a variety of smartphones, tablets, and PCs, which guarantees that fleet tracking can be conducted from nearly any device. This versatility empowers users to address situations promptly and enhances both operational efficiency and customer satisfaction. We partner with a wide array of mobile fleet businesses, regardless of their scale, to offer tailored solutions. Our goal is to provide budget-friendly tracking options that cater to unique requirements. With a strong focus on the user experience, our GPS tracking devices and fleet management software are continually updated based on user input and demands. Located in Houston, Texas, we create, manufacture, and support GPS tracking solutions that are effective across North America, including both Canada and Mexico. Our extensive experience, spanning over two decades, positions us as one of the most established and knowledgeable providers in the GPS tracking sector. We are devoted to ongoing improvement and innovation, ensuring our offerings keep pace with industry advancements. Our dedication to quality reinforces our reputation as a reliable partner for businesses in search of dependable tracking solutions. We take pride in fostering long-term relationships with clients by supporting their evolving needs.
Pricing
Integrations
Company Facts
Product Details
Product Details
Shadow Tracker Categories and Features
GPS Tracking Software
Fleet Management Software
Shadow Tracker Customer Reviews
Write a Review-
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Reports do not work... and no customer service
Date: Feb 10 2023SummaryVP of Logistics and Operations. Have a fleet of service vehicles across the US along with several semi trailers.
PositiveNothing.
NegativeReports do not work and there is NO customer service or even empathy for non system performance.
Read More... -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Unreliable equipment and terrible customer service
Date: Sep 07 2022SummaryIf I could give no stars I would!!! Faulty devices, terrible service, communication issues, misrepresentation.......... I could go on and on. Do yourself a favor, don't walk away from Advanced Tracking Technologies run!!!
Going with ATTI was a huge business mistake! Don't make the same mistake we did!! Devices do not work and endless unfulfilled promises!
Even though they have not fulfilled their contractual obligations the only way they will let us out of the contract is by charging us a ridiculous amount of money!!! Completely unethical!
They literally told me even though they haven’t fulfilled the services that were promised when they presented their services we need to pay well over $5,000 to get out of the contract. As of today we still do NOT have all GPS units up and running and they still want BIG BUCKS to release us!
You can check out my other google reviews and see that I prefer acknowledging excellent service and/or products rather than negative reviews BUT I hope I can help someone from making the same mistakes we did!
I spent hours and hours and hours on the phone. I have a paper trail of emails a mile long proving the issues we have had and the amount of time our business has spent just trying to get what we were promised. Despite all that, it’s still my problem and we need to pay them lots of $ to get out of the contract! A contract where they have not held up their end of the bargain!
RUN!!
Save yourself, your business, and your sanity!!! Go with another provider!!!PositiveNone.
They gave a wonderful presentation but the products and service are nothing like they presented.NegativeFaulty equipment, no accountability, terrible customer service, the software is outdated and is not user friendly!
Read More...
- Previous
- You're on page 1
- Next