Shapo Reviews

Podium is a leading AI-powered platform that combines lead management and multi-channel communication into a single solution, trusted by over 100,000 businesses worldwide to acquire and convert customers effectively. At the heart of Podium’s platform is its AI Employee, an intelligent virtual assistant that ensures businesses engage with leads instantly at any time of day, significantly improving conversion rates and driving revenue growth. Podium centralizes communications by consolidating calls, texts, payment links, and bulk messaging campaigns into one intuitive dashboard, simplifying customer outreach and engagement. The AI Employee automates routine customer interactions, delivering timely, accurate, and personalized responses across all communication channels to maintain strong customer relationships. Podium has been widely recognized for its innovation, earning spots on Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies lists. Founded in 2014 and headquartered in Lehi, Utah, Podium is backed by prominent investors including Accel, Summit Partners, GV (Google Ventures), and Y Combinator. The platform empowers businesses to not only respond to leads faster but also to collect more customer reviews and boost Google rankings through automated review requests. Podium’s easy-to-use web and mobile apps enable businesses to manage conversations, payments, and marketing efforts seamlessly. With its focus on AI-driven efficiency and customer satisfaction, Podium is a powerful tool for scaling sales and engagement. Its continuous innovation helps businesses stay ahead in competitive markets by providing superior lead conversion and communication solutions.

Birdeye stands out as the leading platform for managing reputation, social media, and customer experiences for local brands and businesses with multiple locations. More than 150,000 enterprises utilize Birdeye’s AI-driven solution to enhance their online visibility, boost their reputation, simplify social media management, engage through various digital platforms, and provide an exceptional customer experience that leaves a lasting impression. This powerful platform is designed to meet the unique needs of businesses striving for excellence in customer interactions.

RatingE is a cutting-edge platform aimed at helping businesses effortlessly collect, organize, and showcase customer feedback. It streamlines the process of sending automated review requests through multiple channels, including Email, SMS, QR Codes, WhatsApp, and NFC cards, which leads to a notable increase in response rates. The platform enables users to manage reviews from various platforms like Google, Yelp, and Facebook, all within a single, intuitive dashboard, offering real-time monitoring and interaction capabilities. Users can design customized review landing pages and incorporate Video Testimonials, adding a distinctive element to their customer interactions. Additionally, the platform features automated incentives to motivate customers to leave more reviews and provides comprehensive analytics for effective performance tracking. RatingE also offers tailored templates for both emails and SMS, ensuring that businesses adhere to GDPR guidelines for secure data management. Beyond improving customer relationships and boosting online visibility, RatingE equips businesses with crucial tools to build trust and drive growth, making it a vital resource in a competitive landscape. By leveraging such technological advancements, businesses can significantly enhance their overall customer engagement strategy, leading to lasting success in the market. This comprehensive approach to feedback management can transform how businesses connect with their clientele.