What is ShipStation?

Every day, countless online retailers rely on ShipStation to tackle their order importing and shipping challenges. Established in 2011, ShipStation has become a trusted name in shipping software, enabling numerous online sellers to expand their businesses while providing outstanding customer service. This user-friendly online platform streamlines the shipping process, allowing businesses to efficiently manage orders regardless of their sales channels or shipping destinations. With over 300 integrations with leading shopping carts, marketplaces, and fulfillment services, including major carriers like FedEx, USPS, and UPS, as well as platforms such as Shopify, Amazon, and BigCommerce, ShipStation boasts the largest array of integrations among ecommerce solutions. As a subsidiary of Stamps.com, ShipStation operates from its headquarters in Austin, Texas, and continues to innovate in the shipping industry. Its commitment to simplifying logistics makes it an invaluable tool for online retailers looking to enhance their operational efficiency.

Pricing

Price Starts At:
$9.00/month
Price Overview:
Starter - $9 per month
Bronze - $29 per month
Silver - $49 per month
Gold - $69 per month
Platinum - $99 per month
Enterprise - $159 per month
Free Trial Offered?:
Yes

Screenshots and Video

Company Facts

Company Name:
ShipStation
Date Founded:
2011
Company Location:
United States
Company Website:
www.shipstation.com
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Product Details

Deployment
SaaS
Windows
Mac
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

ShipStation Categories and Features

Shipping Software

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Order Management Software

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Order Fulfillment Service

Choose Shipping Service
Global Shipping
Inventory Management
Multi-Channel Support
Order Management
Production Logistics
Recycling
Returns Management
Supply Chain Management
eCommerce Integration

Logistics Software

3PL
Barcoding / RFID
CRM
Container Tracking
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management

Inventory Management Software

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Distribution Software

Barcoding / RFID
Import / Export Management
Inventory Management
Order Management
Purchasing
Returns Management
Sales Forecasting
Shipping Management
Warehouse Management

Amazon Seller Tools

A/B Testing
Alerts / Notifications
Analytics / Reporting
Campaign Management
Competitor Analysis
Content Management / Optimization
Conversion / ROI Tracking
Customer Data Management
Email Marketing
Feedback Management
Inventory Management
Keyword Tracking / Research
Order Management
PPC Ads Management
Price Optimization
Rank Optimization
Refund Management
Review Management
Sales Tracking / Analysis
Shipping Management
Trend Analysis

More ShipStation Categories

ShipStation Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: SEO
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Streamlining Shipping for Seamless Operations

    Date: Dec 27 2023
    Summary

    In conclusion, ShipStation has proven instrumental in optimizing order fulfillment for my website, shipvehicles.com. Leveraging its intuitive interface, multi-carrier support, and automation features, the platform has significantly streamlined our shipping operations. The seamless integration with major e-commerce platforms ensures precise synchronization of order data. While navigating a brief learning curve and occasional glitches, ShipStation's insightful reporting tools empower us to fine-tune our shipping strategies. Through our software, ShipStation has become an indispensable asset, enhancing the overall shipping experience for our website.

    Positive

    Efficient Order Management: ShipStation excels in streamlining order fulfillment. Its intuitive interface simplifies the process, allowing for quick and hassle-free order management.

    Multi-Carrier Support: The platform supports multiple carriers, providing flexibility and choice. This feature is invaluable for businesses with diverse shipping needs, ensuring compatibility with various carriers.

    Automation Features: ShipStation's automation capabilities significantly reduce manual efforts. Automated workflows for labeling, tracking, and communication enhance efficiency, saving time for other critical tasks.

    E-commerce Integration: Seamless integration with major e-commerce platforms facilitates a smooth workflow. This ensures that order data is synchronized accurately, preventing errors and reducing the risk of fulfillment issues.

    Insightful Reporting Tools: The reporting tools offer valuable insights into shipping performance. Analytics and reports empower businesses to make informed decisions and optimize their shipping strategies.

    Negative

    Learning Curve: While the platform is user-friendly, some users may experience a learning curve initially. Training and onboarding resources may be beneficial for new users.

    Cost Consideration: Depending on the scale of operations, the pricing structure may be a consideration. For smaller businesses, the cost may be relatively higher compared to alternative solutions.

    Customization Complexity: Advanced customization may require a deeper understanding of the platform, making it less accessible for users who are not well-versed in customization processes.

    Occasional Glitches: Some users have reported occasional glitches, such as delayed syncing or display issues. While these are infrequent, they can impact operational efficiency.

    Read More...
  • Reviewer Name: Steve J.
    Position: Owner
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Seamless integration

    Date: Jan 28 2021
    Summary

    Very very happy with our decision to add ShipStation to our eCommerce workflow. Takes the guesswork out of things and allows us to keep our customers updated in real time.

    Positive

    Our company uses ShipStation integrated with our Lightspeed eCommerce site. Once everything is setup, it works like a charm. Packages are just a few clicks away from being sent and the customer automatically receives the shipping confirmation and tracking information- which we have setup to be sent on our branded landing page. Need to split a shipment? No problem.

    Negative

    The only critique I have is that we would love to be able to have the shipping cost automatically add in package insurance for selected items. There are times when the shipping cost exceeds what we have charged the customer- this is typically only when insurance is necessary.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: CWO
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Shipstation

    Date: Jul 08 2021
    Summary

    Overall in my opinion with all the features with ShipStation this is one of the best shipping softwares.

    Positive

    For small to medium-sized businesses, shipping products can be a logistical headache. ShipStation made it simple for me to track my shipments and swiftly delete them from inventory.

    Negative

    ShipStation should be more user-friendly. It also lacks a robust reporting system. On this platform, I'd like to be able to dive into my sales statistics.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Owner
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great for Shopify

    Date: May 16 2020
    Summary

    Works super well out of the box and takes all the hassle out for shipping for an ecommerce store.

    Positive

    Easy to use for integrating shipping on your ecommerce store. I like how easy it is to use and works seamlessly.

    Negative

    There's not really much for cons for ShipStation.

    Read More...
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