List of Shopify Inbox Integrations

This is a list of platforms and tools that integrate with Shopify Inbox. This list is updated as of September 2025.

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    Shopify Reviews & Ratings

    Shopify

    Shopify

    Empower your business with seamless, scalable commerce solutions.
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    Company Website
    Company Website
    Shopify is a leading global commerce platform that empowers millions of merchants—from solo entrepreneurs to major enterprises—to create, customize, and manage seamless online and offline shopping experiences. It offers a wide range of features including an intuitive website and online store builder, mobile apps for managing sales on the go, and multi-channel selling across websites, social media, marketplaces, wholesale, and physical retail locations. Shopify simplifies payment acceptance through its optimized, secure checkout, trusted by over 150 million high-intent shoppers worldwide. The platform includes marketing tools such as social integrations, customer chat, email campaigns, and advanced analytics to help businesses attract and retain customers. Shopify’s extensive app store features more than 13,000 third-party apps, enabling merchants to add specialized functionalities effortlessly. Developers have access to powerful APIs and frameworks like Hydrogen for building custom storefronts and experiences. Shopify’s infrastructure is designed for speed and reliability, with 50-millisecond latency to shoppers globally, ensuring exceptional performance even during peak demand. The platform continuously evolves with biannual Shopify Editions delivering hundreds of new features and upgrades. Shopify Capital offers financing to help merchants scale inventory and marketing efforts without equity loss. Ultimately, Shopify provides an end-to-end commerce solution that supports businesses at every stage of growth with innovation, flexibility, and global reach.
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    Instagram Reviews & Ratings

    Instagram

    Meta

    Ignite creativity, connect deeply, inspire action, grow together.
    We place a strong emphasis on people, craftsmanship, and simplicity in all our endeavors. Our global teams ignite creativity, empowering more than a billion individuals to craft and disseminate content. You can access the Instagram logo and other assets for incorporation into your website, storefronts, or diverse marketing campaigns. By aligning with your audience's passions, you can forge deeper connections with your brand in both digital and physical realms. Utilize unique creative tools and compelling formats to share your story in ways that inspire action. Strengthening ties with potential customers and nurturing existing relationships can lead to substantial business growth. Companies from multinational corporations to small local enterprises are experiencing impressive success with Instagram. Interact with your audience through live streaming or feature your products in live video showcases. Discover fresh content and videos from your favorite creators via Instagram Video and Reels. The Explore section offers a treasure trove of inspiration, featuring photos and videos from new accounts, as well as brands and small businesses that resonate with your aesthetic. Moreover, shopping for products that fit your style has become exceedingly convenient on Instagram, enhancing the overall user experience. It’s not just about sharing; it’s about creating a community that thrives on connection and creativity.
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    Facebook Messenger Reviews & Ratings

    Facebook Messenger

    Meta

    Transform interactions into loyalty with seamless Messenger conversations.
    Leverage Messenger to transform your interactions into customer loyalty. By adopting this platform, you can simplify the process of acquiring customers through engaging conversations, allowing users to connect in a space they already frequent. Having a presence on Messenger enables potential clients to browse your products and even complete purchases within the chat interface. Creating a tailored experience on Messenger can significantly boost your visibility, reaching a broader audience for your brand, goods, or services. Whether launching a new product or increasing brand recognition, meaningful conversations foster deep connections with your target market. Integrating Messenger into your customer service strategy allows clients to engage with your business at their convenience, effectively removing the hassle of waiting on hold or juggling multiple tabs on a website. Additionally, the continuous conversation stays within Messenger, providing an easy-to-navigate hub for questions and follow-up interactions. This strategy not only improves customer satisfaction but also cultivates enduring loyalty by maintaining smooth and accessible communication, ensuring that customers feel valued and heard. Ultimately, embracing Messenger can transform the way you relate to your clientele, paving the way for lasting relationships.
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    Freshchat Reviews & Ratings

    Freshchat

    Freshworks

    Elevate customer interactions with seamless, intelligent messaging solutions.
    As the world increasingly embraces contactless services, consumers now seek immediate, tailored assistance through familiar and easily accessible channels. Businesses are leveraging Freshchat's robust messaging platform to provide support across multiple digital avenues, utilizing a combination of automated solutions and human interaction. Freshchat brings forth a variety of features, including: - An integrated inbox that streamlines conversations from different digital platforms - Advanced AI-driven chatbots designed to enhance user engagement and understand intent - Proactive communication through highly targeted multimedia campaigns - Smart load balancing and automatic routing functionalities - Effortless integrations with a rapidly expanding app marketplace and customizable APIs - A resilient infrastructure hosted on AWS, compliant with industry standards In addition to these advantages, Freshchat supports a wide range of languages, ensuring that businesses can cater to diverse customer bases effectively. This comprehensive approach makes Freshchat an invaluable tool for companies aiming to enhance their customer service experience.
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    Apple Business Chat Reviews & Ratings

    Apple Business Chat

    Apple

    Effortlessly connect and engage with brands through messaging.
    Discover an innovative approach to interacting with businesses that transforms the way you communicate. You can now effortlessly request information, schedule appointments, and even make purchases directly through Messages on your iPhone or iPad, simplifying your connection with your favorite brands to the ease of chatting with friends. As you explore a company's information in Maps, Safari, or Search, simply tap the Messages icon to start a text conversation. Many businesses also provide the option to initiate messaging right from their applications or websites. You control the start of the conversation, and your personal information, such as your name or phone number, remains private unless you choose to share it for services like appointments or deliveries. If you delete a message thread, the business cannot contact you again until you decide to reach out once more. Why suffer through long phone wait times when you can simply text instead? If you're unable to reply right away, there's no pressure; you can pick up the conversation whenever it's convenient for you. Additionally, booking an appointment is made simple, enhancing the overall ease of this modern communication method. Embrace this fresh way of connecting with brands and enjoy an interaction experience that is not just efficient, but also tailored to your needs. This new method is designed to empower consumers, allowing for a more personalized and accessible way to engage with the services they require.
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    Shopney Reviews & Ratings

    Shopney

    Shopney

    Transform your Shopify store into a powerful mobile app!
    Shopney enables you to transform your Shopify or Shopify Plus store into a fully functional mobile application, enhancing your ability to boost conversions while lowering customer acquisition expenses. With Shopney, the transition to a mobile app for both iOS and Android is seamless and straightforward. Highlighted features of Shopney include: - In-App Messaging - Customizable Theme Options - Engaging Rich Push Notifications Shopify also facilitates product synchronization, making it accessible to everyone regardless of design or coding skills. Simply use the drag-and-drop functionality, and you're ready to go! This user-friendly approach ensures that anyone can create a professional mobile app for their store.
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