What is SightCall?

At SightCall, we understand that enhanced visibility leads to superior service, encapsulated in our motto: see more, solve faster, serve better. By utilizing enriched video capabilities, SightCall empowers you to provide immediate assistance, ensuring exceptional customer experiences consistently.

With our platform, your agents and technicians can address customer inquiries more efficiently through real-time, guided interactions. The integration of live video along with augmented content helps to elevate the quality of service you provide, guaranteeing remarkable experiences with every interaction.

Count on a robust platform that operates on a secure global network, offering reliability whenever and wherever it is required, allowing you to focus on what truly matters—your customers.

Pricing

Price Overview:
Contact SightCall for pricing details

Integrations

Offers API?:
Yes, SightCall provides an API

Screenshots and Video

Company Facts

Company Name:
SightCall
Date Founded:
2008
Company Location:
USA, France, Singapore, Germany, UK, Australia, Canada
Company Website:
www.sightcall.com
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Product Details

Deployment
SaaS
Windows
Mac
iPhone
iPad
Android
Chromebook
Training Options
Documentation Hub
Webinars
Video Library
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Enterprise
Supported Languages
English
French

SightCall Categories and Features

Remote Support Software

Diagnostic Tools
Live Chat
Real-time Chat
Screen Sharing
Session Recording
Surveys & Feedback

Field Service Management Software

Electronic Signature
Inventory Management
Mobile Access
Routing
Work Order Management

Customer Service Software

Alerts / Escalation
Appointment Management
Call Center Management
Knowledge Base
Live Chat
Queue Management
Self Service Portal
Surveys & Feedback
Workflow Management

Customer Experience Software

Knowledge Management
Multi-Channel Collection
Survey Management