What is SightCall?
At SightCall, we understand that enhanced visibility leads to superior service, encapsulated in our motto: see more, solve faster, serve better. By utilizing enriched video capabilities, SightCall empowers you to provide immediate assistance, ensuring exceptional customer experiences consistently.
With our platform, your agents and technicians can address customer inquiries more efficiently through real-time, guided interactions. The integration of live video along with augmented content helps to elevate the quality of service you provide, guaranteeing remarkable experiences with every interaction.
Count on a robust platform that operates on a secure global network, offering reliability whenever and wherever it is required, allowing you to focus on what truly matters—your customers.
Pricing
Price Overview:
Contact SightCall for pricing details
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Screenshots and Video
Company Facts
Company Name:
SightCall
Date Founded:
2008
Company Location:
USA, France, Singapore, Germany, UK, Australia, Canada
Company Website:
www.sightcall.com
Product Details
Deployment
SaaS
Windows
Mac
iPhone
iPad
Android
Chromebook
Training Options
Documentation Hub
Webinars
Video Library
Support
Standard Support
Web-Based Support
Product Details
Target Company Sizes
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Enterprise
Supported Languages
English
French
SightCall Categories and Features
Remote Support Software
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Field Service Management Software
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Customer Service Software
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Customer Experience Software
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis