Birdeye
Birdeye stands out as the leading platform for managing reputation, social media, and customer experiences for local brands and businesses with multiple locations. More than 150,000 enterprises utilize Birdeye’s AI-driven solution to enhance their online visibility, boost their reputation, simplify social media management, engage through various digital platforms, and provide an exceptional customer experience that leaves a lasting impression. This powerful platform is designed to meet the unique needs of businesses striving for excellence in customer interactions.
Learn more
REVIEWS.io
Collecting reviews is straightforward and our mission is to assist you in gathering videos, photographs, and written testimonials from your clientele. These authentic reviews are showcased on your website, Google, and across your social media channels. Many of our customers see a notable boost in conversions shortly after displaying real feedback. Last year, we introduced four innovative features—such as SMS collection, video reviews, and options for social proof and influencer marketing—all at no cost to our clients. This allows your customers to easily share their thoughts through a fully tailored and branded email collection process. You can provide various methods for customers to submit reviews, including SMS, Facebook, live chat, and in-person collection. Well-crafted and visually appealing emails lead to improved conversion rates. Additionally, you can personalize your customer emails with our user-friendly WYSIWYG editor or delve into the code for deeper customization. With these tools at your disposal, enhancing customer engagement has never been easier.
Learn more
Reviewshake
Reviewshake streamlines the entire process of generating, managing, marketing, and analyzing reviews by integrating everything into one comprehensive platform. We emphasize the importance of facilitating an easy feedback process for your customers by guiding them directly to the precise locations for submitting their reviews, as this increased convenience significantly boosts the likelihood of receiving more responses. You can swiftly share a link with your customers or post it on social media to initiate the review collection, allowing them the flexibility to select from various platforms where you prefer their feedback. Feedback requests can be sent through tailored emails or SMS, whether done individually, via a CSV file upload, or through fully automated systems. This unified platform allows your team to effectively manage all reviews in one place, ensuring you receive real-time alerts for each review, so no feedback goes unnoticed. Furthermore, you can handle your responses from this singular interface, using response templates to optimize communication. With Reviewshake, you can generate compelling social proof by displaying your reviews with embeddable widgets, which bolster your brand’s credibility and foster customer trust. By leveraging these capabilities, your business can build a strong online reputation and enhance customer engagement. Ultimately, Reviewshake empowers you to take control of your brand’s narrative and encourages a vibrant feedback culture.
Learn more
EmbedReviews
EmbedReviews offers a robust solution for managing online reviews, automatically generating and displaying customer feedback through a review widget on your site. This advanced tool simplifies online reputation management by allowing businesses to monitor all their reviews from one centralized dashboard. Users can automate the review collection process, making it easy to track feedback, reply to customer inquiries, and receive alerts for new reviews, all from a single, user-friendly interface. The era of cumbersome manual review management is over; just connect your social media and review accounts, and the software will efficiently gather all your reviews. It integrates smoothly with platforms like Google and Facebook, giving users the power to select which reviews to showcase and offering options to collect further feedback through web forms or by sending requests via email and SMS. Additionally, this platform equips businesses to improve their online visibility with real-time interactions, ensuring they seize every chance to engage with their customers and foster relationships. Overall, EmbedReviews is an essential tool for any business aiming to enhance its customer engagement and reputation in the digital landscape.
Learn more