Coevera is an AI-native CRM and sales process platform for B2B sales organizations of 15 to 2,500 quota-carrying sellers — companies with a defined sales process, managers accountable for pipeline, and deals won through consultation rather than transaction. Formerly Pipeliner CRM, building sales software since 2011.
Results that speak for themselves: 4 weeks to implement. 0 full-time admins required. 2 hours to onboard a user. Dramatically reduced total cost of ownership.
Sales leaders get a forecast they can defend. Sales ops configure it themselves. Reps get a pipeline where the next step is obvious.
• Voyager AI: predictive deal and pipeline guidance, plus native MCP
• Visual pipelines with buying centers and relationship maps
• Guided selling: your stages and criteria, enforced in the flow of work
• Automatizer: no-code workflow automation your team builds
• Built-in reporting and forecasting, with BI export
Three editions: $85, $115 and $150 per user/month. Industry-agnostic.
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Manual call center QA covers 1 to 5% of interactions. The other 95% goes unreviewed. QEval closes that gap with AI-powered quality assurance that scores every voice, chat, and email interaction automatically.
The platform combines speech analytics, sentiment analysis, compliance monitoring, keyword detection, automated evaluation workflows, agent coaching tools, gamification, and 110+ analytics dashboards. Compliance includes PCI, HIPAA, and GDPR at 98% accuracy with real-time violation alerts. The scoring engine is trained on 138M+ contact center interactions and delivers 94% classification accuracy.
Organizations deploy QEval in 30 days, three to four times faster than typical quality monitoring platforms. Etech Global Services developed QEval through 20+ years of operating contact centers for Fortune 500 clients in healthcare, telecom, retail, banking, and BPO. ISO 27001, SOC 2, PCI-DSS certified. Built for QA managers, CX directors, and operations leaders replacing manual QA.
Additional capabilities include call recording and playback, screen capture for desktop activity review, customizable evaluation scorecards, QA calibration sessions to ensure scoring consistency across evaluators, and dispute management workflows for agents to challenge scores. The platform supports omnichannel quality monitoring with unified scoring across phone, chat, email, and social media interactions.
Supervisors access real-time dashboards to monitor live calls and intervene when needed. Automated alerts flag compliance risks, negative sentiment spikes, and performance drops instantly. Role-based permissions, audit logging, and end-to-end encryption meet enterprise security requirements. QEval connects with CRM, ACD, workforce management, and telephony systems through API integrations. Multi-site and multilingual support enables centralized QA management across geographically distributed contact center operations.
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Anaplan
Anaplan delivers a powerful AI-driven scenario planning and analysis environment designed to help organizations anticipate change, optimize strategies, and act with precision. Its connected planning framework eliminates barriers between strategic, financial, and operational functions, fostering real-time collaboration across the enterprise. Industry-tailored solutions for sectors such as financial services, manufacturing, healthcare, retail, and technology empower teams to respond quickly to market shifts and emerging opportunities. The platform’s comprehensive AI capabilities — predictive, generative, and agentic — work together to uncover hidden patterns, evaluate complex scenarios, and recommend data-backed actions. Enterprise data orchestration ensures that information from multiple sources flows seamlessly into the planning process, while its advanced modeling tools enable intricate simulations without sacrificing speed. Anaplan’s security and administration features safeguard sensitive data while supporting enterprise-scale deployment. Recognized as a leader in both financial planning and supply chain planning by Gartner and IDC, Anaplan is trusted by over 2,500 leading brands worldwide. Its applications cover a wide range of business needs, from financial consolidation and sales forecasting to workforce planning and supply chain optimization. Customers leverage the platform to break down silos, improve productivity, and enhance shareholder value. With Anaplan, organizations can outpredict, outplan, and ultimately outperform their competition in an increasingly complex business environment.
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BridgeWorks VDM
VDM is an intuitive point-and-click reporting tool tailored for businesses seeking swift and straightforward access to their database information. Developed by BridgeWorks, this platform serves as both a graphical report writer and a SQL query solution. It is designed with user-friendliness in mind, making it accessible for novices while still offering robust features for seasoned data experts. Users can effortlessly create, share, and schedule a variety of outputs, including Pivots and Views, Charts and Maps, as well as Gauges and other Data Visualizations. This versatility makes VDM an invaluable asset for organizations looking to enhance their data reporting capabilities.
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