What is Simplesat?

Simplesat offers a simple and enjoyable platform for customers to share their feedback regarding their CSAT (Customer Satisfaction Test) and NPS (Net Promoter Score). With integrations available for platforms such as ConnectWise, Zendesk, Autotask, Salesforce, Freshdesk, and HubSpot, you can seamlessly gather customer satisfaction insights. Additionally, you can incorporate the customer survey into your email signature, allowing for direct feedback collection through Simplesat. This centralized storage of all feedback facilitates straightforward analysis and actionable insights for your team, enhancing your customer relationship management efforts. By streamlining the process, Simplesat empowers businesses to better understand their customers' needs and improve overall satisfaction levels.

Pricing

Price Starts At:
$99/month
Price Overview:
All inclusive pricing - Unlimited customers, users, and surveys.
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, Simplesat provides an API

Screenshots and Video

Company Facts

Company Name:
Pronto Holdings
Date Founded:
2016
Company Location:
United States
Company Website:
www.simplesat.io
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Simplesat Categories and Features

Survey Software

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Customer Satisfaction Software

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Feedback Software

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Simplesat Customer Reviews

Write a Review
  • Reviewer Name: Tirus M.
    Position: ICT Director
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    My Experience With Simplesat

    Date: Apr 19 2021
    Summary

    I have been using Simplesat and I have had a great experience with the software. It makes carrying out surveys seamless and collecting data and feedback.

    Positive

    I like that Simplesat is easy to deploy and that the many features does not translate to high cost.
    Using Simplesat is easy and thanks to the many templates, creating and managing surveys is seamless.
    The tool makes analysis of data easy as well.

    Negative

    I have had no bad experiences with Simplesat. It works perfectly and no issues whatsoever. At least I haven't experienced them.

    Read More...
    Official Simplesat Response
    Date: Mar 16 2022
    Hi, Tirus! They say it's better late than never, right? Thank you for your feedback and we are glad that you only have great experiences in using our products. I hope you continue supporting us and let us know if you have any questions, feel free to send us any feature ideas and suggestions. Thanks again!
  • Reviewer Name: Ann M.
    Position: Company Admin
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    My Experience With Simplesat

    Date: Apr 20 2021
    Summary

    I have interacted with Simplesat for a long time and I can say it has been a nice ride. It makes surveying, collecting online dat and feedback easy. It is seamless to use and understand which adds to the positive user experience.

    Positive

    I like many things about Simplesat. First, this product is seamless to deploy and use.
    It comes with great features that makes researching and collecting feedback seamless.
    With the provision of templates, launching a survey as well as understanding how to manage the tool becomes easy.

    Negative

    With Simplesat, I have had no issues and it works perfectly. All the features are in place and works seamlessly

    Read More...
    Official Simplesat Response
    Date: Mar 16 2022
    Hey, Ann! I know it's a little late but thank you so much for this feedback! It's been a pleasure to serve you so far. If you have any questions or ideas on how Simplesat could be more valuable to you, please don't hesitate to let us know. We'd love to hear them!
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